GM

Arby's (AES Restaurants)•Williston, VT

21d•$55,000 - $70,000

About The Position

AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating 344 restaurants across 20 states. The Restaurant General Manager leads the restaurant team and is responsible for creating a positive work environment and dining experience. The role includes coaching, mentoring, and supporting team development, safety, and well-being, while driving restaurant performance and goal achievement. The General Manager oversees restaurant operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. They monitor food and labor variances and take appropriate action to improve results. The position requires following government regulations, employment laws, food safety requirements, operating policies, and cash policies, as well as implementing accounting controls. AES describes itself as a goal-oriented company focused on developing employees’ skills. The company is an Equal Opportunity employer, participates in E-Verify, and will endeavor to provide reasonable accommodations to qualified applicants with disabilities unless doing so would impose an undue hardship.

Requirements

Must have a reliable vehicle and a valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Skills in respectful communication, coaching and developing, hiring and staffing, leadership, listening, delegating responsibility, and emotional resilience and patience.
Ability to work in a fast-paced environment and think on one’s feet.
Ability to maintain high standards of integrity and customer satisfaction.
P&L management, operations management, and restaurant management skills.
Ability to manage food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to operate the restaurant, including creating accurate projections and schedules.
Implement restaurant controls, especially cash and inventory controls.
Set and meet restaurant goals for service, operations, and financial results.
Drive performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Monitor positive food and labor variances and take appropriate action to improve results.
Coach, mentor, and support the development, safety, and well-being of the team.
Follow government regulations, employment law, food safety requirements, operating policies, and cash policies, and implement accounting controls.