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About The Position
AES Restaurant Group, LLC is a Northern Indiana-based Arby’s franchisee operating restaurants across 344 locations in 20 states. Guided by the value “Attitude Equals Success,” AES seeks a Restaurant General Manager to lead a restaurant, create a positive work environment and dining experience, and support the development, safety, and well-being of the team. The role involves coaching, mentoring, and caring for employees while delivering operational and financial results and ensuring guest satisfaction. The General Manager is expected to lead restaurant performance across operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The position also involves addressing food and labor variances and taking appropriate action to improve results. AES describes itself as goal-oriented and offers opportunities to develop skills and achieve performance goals.
Requirements
- Must have a reliable vehicle and a valid driver’s license.
- Must be ServSafe certified or capable of obtaining certification.
- Ability to work in warm and cold temperatures.
- Ability to stand for 8–10 hours.
- Ability to lift up to 50 pounds.
- Ability to climb ladders for general maintenance.
- Ability to bend, squat, twist, pull, and reach.
- Skills in respectful communication, coaching and developing, hiring and staffing, leadership, listening, and delegating responsibility.
- Emotional resilience and patience.
- Ability to work in a fast-paced environment and think on one’s feet.
- High standards of integrity and customer satisfaction.
- P&L management, operations management, and restaurant management skills.
- Ability to manage food cost and labor cost.
Responsibilities
- Ensure the team provides outstanding service and satisfies guests.
- Hire, train, coach, and develop the team.
- Use AES systems to run the restaurant, including creating accurate projections and schedules.
- Implement restaurant controls, particularly cash and inventory controls.
- Set and meet restaurant goals for service, operations, and financial results.
- Manage restaurant operations and profit and loss performance.
- Support guest satisfaction, customer service, speed of service, quality control, and workplace safety.
- Monitor food and labor variances and take appropriate action to improve results.
- Follow government regulations, employment law, food safety requirements, operations policies, and cash policies, and implement accounting controls.
- Create a positive work environment and support the development, safety, and well-being of the team.
Benefits
- Competitive bonus program.
- Full-time shifts.
- Health insurance.
- Paid time off (PTO).
- Employee rewards and recognition program.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
