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Restaurant Manager

Bob Evans Restaurants•Triadelphia, WV
•Onsite

About The Position

The Restaurant Manager supports the restaurant’s daily operations and staff, ensuring company policies, procedures, programs, and systems are executed. The role contributes to restaurant success by building sales, achieving goals, and improving profitability. It includes supervisory duties such as recruiting, interviewing, training, assigning and directing work, evaluating performance, recognizing and disciplining employees, and resolving complaints and problems. The manager coaches and mentors team members, models professional behavior, and fosters a warm, hospitable atmosphere. The role may occasionally assist with team members’ job duties. The manager supports sales through corporate and local marketing execution, suggestive selling, and activities that improve table turnover and sales. They welcome guests and resolve food quality or service concerns. They help maintain efficient operations, cost controls, and profit management; ensure compliance with safety requirements; and monitor food quality and cleanliness. Responsibilities also include managing cash controls and security procedures, reviewing financial reports and schedules, managing food costs through recipes, portion control, and inventory, and controlling labor costs through scheduling and sales-performance monitoring. The job requires standing and walking for extended periods, lifting and carrying up to 50 pounds, and accessing all areas of the restaurant. Safety and sanitation procedures are updated in accordance with current CDC, local, and state guidelines.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication skills.
  • Strong interpersonal skills and conflict-resolution abilities.
  • Strong planning and organization skills.
  • Dedication to exceptional guest service.
  • Excellent computer skills and basic personal computer literacy.
  • Strong analytical and problem-solving skills.
  • Exceptional team-building capability.
  • Basic business math and accounting skills.
  • Ability to manage multiple projects.
  • Ability to serve as a role model for employee appearance and presentation.
  • Availability to work a variety of shifts and weekends.
  • Ability to stand for the entire shift and walk for long periods without rest or sitting.
  • Ability to push, lift, carry, and transfer up to 50 pounds.
  • Ability to reach, use hands to handle objects, tools, or controls, bend, and stoop.
  • Ability to taste and smell and communicate verbally.
  • Ability to use close, distance, color, and peripheral vision, depth perception, and adjust focus.
  • Ability to freely access all restaurant areas, including selling floors, stock area, and register area.

Nice To Haves

  • A minimum of 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
  • College and/or culinary schooling preferred.

Responsibilities

  • Support daily restaurant operations and staff, including execution of company policies, procedures, programs, and systems.
  • Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems.
  • Coach and mentor team members to support their success and guest satisfaction.
  • Model professional behavior and create a warm, friendly, hospitable atmosphere.
  • Occasionally assist team members with their category job duties as needed.
  • Build store sales by ensuring complete and timely execution of corporate and local marketing programs.
  • Champion sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
  • Meet and greet guests and investigate and resolve food quality and service issues.
  • Assist in maintaining efficient operations, appropriate cost controls, and profit management.
  • Ensure OSHA, local health and safety codes, and company safety and security policies are met; enforce safe work behaviors.
  • Monitor daily activities to ensure food quality and cleanliness standards.
  • Control day-to-day operations by following cash control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
  • Control food costs through recipe compliance, portion control, and inventory management.
  • Control labor costs by monitoring schedules and sales performance using the company’s labor scheduling tool.
  • Perform other duties as assigned.

Benefits

  • Health and welfare benefits.
  • 401(k) with company match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Competitive compensation.

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