Restaurant Manager

Bob Evans Restaurants • Fremont, OH

20d

About The Position

The Restaurant Manager role supports the restaurant’s daily operations and staff, carrying out Company policies, procedures, programs, and systems. The position contributes to restaurant success by building sales, meeting goals, and improving profitability. It includes supervising, coaching, and developing team members; supporting a welcoming guest experience; and maintaining food quality, cleanliness, safety, and efficient operations. The manager also oversees sales-building activities, cost controls, cash and security procedures, staffing schedules, and operational performance.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication skills.
• Strong interpersonal skills and conflict resolution abilities.
• Strong planning and organizational skills.
• Dedication to providing exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• For restaurants serving alcohol, meet applicable state-mandated age requirements for serving alcohol.
• Ability to stand for an entire shift and walk for long periods without resting or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach with hands; use hands to finger, handle, or feel objects, tools, or controls; and bend and stoop.
• Ability to taste and smell and to communicate verbally with others.
• Ability to use close, distance, color, and peripheral vision, depth perception, and adjust focus.
• Ability to freely access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

• At least 2 years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Support daily restaurant operations and staff, and execute Company policies, procedures, programs, and systems.
• Recruit, interview, train, assign, direct, appraise, reward, and discipline employees; address complaints and resolve problems.
• Coach and mentor team members to support employee success and guest satisfaction.
• Model professional behavior and create a warm, friendly, and hospitable atmosphere.
• Occasionally assist team members with their job duties as needed.
• Support store sales by ensuring complete and timely execution of corporate and local marketing programs.
• Lead sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food quality or service issues to achieve guest satisfaction.
• Maintain efficient operations, appropriate cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
• Enforce safe work behaviors and monitor daily activities for food quality and cleanliness.
• Control day-to-day operations, including cash control and security procedures, financial reports, schedules, and appropriate follow-up actions.
• Control food costs through recipe compliance, portion control, and inventory management.
• Control labor costs by monitoring schedules and sales performance using the company’s labor scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location or local market demand.
• Health and welfare benefits.
• 401(k) with Company Match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Great work/life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED