Restaurant Manager

Cracker Barrel Old Country Store•Matthews, NC

About The Position

The Restaurant Manager leads Cracker Barrel restaurant operations, overseeing both front- and back-of-house activities to provide a positive experience for guests and team members. The role includes coaching and developing the team, managing inventory, maintaining restaurant operations, and modeling the company’s approach to country hospitality. The manager balances operational priorities with people-first leadership and supports the team through busy shifts.

Requirements

  • 2–5+ years of successful restaurant management experience.
  • Ability to work 50 hours a week across five 10-hour shifts, including holidays and weekends as needed.
  • Valid driver’s license.
  • Ability to lead with care and help employees and guests feel valued.
  • Ability to manage the full restaurant experience, from kitchen flow to front-of-house service.
  • Ability to balance operational focus with people-first leadership.
  • Ability to remain composed under pressure.

Responsibilities

  • Oversee front- and back-of-house restaurant operations.
  • Coach and develop team members.
  • Manage inventory.
  • Deliver the guest experience associated with Cracker Barrel.
  • Set an example and inspire the team to provide country hospitality.
  • Lead and encourage the team during busy shifts.

Benefits

  • Competitive annual salary.
  • Annual merit increase opportunities.
  • Quarterly bonus opportunities.
  • Medical, prescription, dental, and vision benefits starting on day one.
  • Life insurance and disability coverage.
  • Paid vacation.
  • Employee assistance program.
  • Tuition reimbursement.
  • Professional development.
  • Onboarding, training, and development.
  • Recognition programs and employee events.
  • 401(k) plan with company matching contributions after 90 days.
  • Employee stock purchase program.
  • 35% discount on Cracker Barrel food and retail items.
  • Discounts on home, travel, and cell phone services through Biscuit Perks.
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