Restaurant Manager

Bob Evans Restaurants • Ripley, WV

20d

About The Position

The Assistant Manager supports the restaurant’s daily operations and staff, carrying out company policies, procedures, programs, and systems. The role helps build sales, achieve goals, and improve restaurant profitability. It includes supervising employees and supporting a welcoming, hospitable environment for guests and team members. The posting promotes early closing times, no late nights, flexible schedules, work-life balance, career growth, and benefits.

Requirements

• Excellent communication skills.
• Strong interpersonal skills and conflict-resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Regularly stand for an entire shift and walk for long periods without rest or sitting.
• Push, lift, carry, and transfer up to 50 pounds.
• Reach with hands; use hands to finger, handle, or feel objects, tools, or controls; bend and stoop; taste and smell; and communicate verbally.
• Use close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
• Freely access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

• At least two years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling is preferred.

Responsibilities

• Support daily restaurant operations and staff, including execution of company policies, procedures, programs, and systems.
• Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and problems.
• Coach and mentor team members to support their success and guest satisfaction.
• Model professional behavior and help create a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with their job duties as needed.
• Support store sales by executing corporate and local marketing programs, championing sales-building activities, and suggestive selling.
• Help maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food quality or service issues.
• Help maintain efficient operations, cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies; enforce safe work behaviors.
• Monitor daily activities to ensure food quality and cleanliness standards.
• Control day-to-day operations by following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
• Control food costs through recipe compliance, portion control, and inventory management.
• Control labor costs by monitoring schedules and sales performance using the company’s labor scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Health and welfare benefits.
• 401(k) with employer match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early closing and no late nights.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED