Restaurant Manager

Bob Evans Restaurants • Lake City, FL

20d

About The Position

The role supports the restaurant’s daily operations and staff, and helps execute company policies, procedures, programs, and systems. It contributes to restaurant success by building sales, achieving goals, and improving profitability. The role includes supervising employees in accordance with company policies and applicable laws, coaching and mentoring team members, and creating a professional, warm, friendly, and hospitable atmosphere for guests and employees. The posting describes the position’s responsibilities under the heading “Assistant Manager Responsibilities.”

The position also supports sales and marketing efforts, guest service, operational efficiency, cost controls, profit management, food quality, cleanliness, and workplace safety. The employer may assign other duties as needed. The role requires a variety of shifts and weekends, and involves the physical demands listed in the posting.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication and interpersonal skills, including conflict resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model for employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• Ability to stand for an entire shift and walk for long periods without rest or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach, use hands to finger, handle, or feel objects, tools, or controls, and bend and stoop.
• Ability to taste and smell and verbally communicate with others.
• Visual abilities including close, distance, color, and peripheral vision, depth perception, and focus adjustment.
• Ability to freely access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

• At least 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling preferred.

Responsibilities

• Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems.
• Coach and mentor team members to support their success and guest satisfaction.
• Model professional behavior and encourage a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with category job duties as needed.
• Help build store sales by ensuring complete and timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling.
• Maximize table turnover, sales per guest, and sales per hour.
• Greet guests and investigate and resolve food quality or service issues to achieve guest satisfaction.
• Assist in maintaining efficient operations, cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies; enforce safe work behaviors.
• Monitor daily activities to ensure food quality and cleanliness standards.
• Control daily operations by following cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
• Control food costs through recipe compliance, portion control, and inventory management.
• Control labor costs by monitoring schedules and sales performance using the company’s labor scheduling tool.
• Perform other duties as assigned.

Benefits

• Health and welfare benefits.
• 401(k) with employer/company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Competitive compensation; pay up to $56,000 per year depending on experience and geographic location/local market demand.
• Early close and no late nights.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED