Restaurant Manager

Bob Evans Restaurants•Corning, NY
•Onsite

About The Position

The Restaurant Manager role supports the restaurant’s daily operations and staff, including execution of company policies, procedures, programs, and systems. The position contributes to restaurant success by building sales, achieving goals, and driving profitability. It includes supervisory responsibilities and helping create a warm, friendly, hospitable atmosphere for employees and guests. The posting also describes the role as Assistant Manager in its responsibilities section.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a leadership role is required.
  • Excellent communication and interpersonal skills, including conflict resolution.
  • Strong planning and organization skills.
  • Dedication to exceptional guest service.
  • Excellent computer skills and basic personal computer literacy.
  • Strong analytical and problem-solving skills.
  • Exceptional team-building capability.
  • Basic business math and accounting skills.
  • Ability to manage multiple projects.
  • Ability to role-model appropriate employee appearance and presentation.
  • Available to work a variety of shifts and weekends.
  • Ability to stand for an entire shift and walk for long periods without rest or sitting.
  • Ability to push, lift, carry, and transfer up to 50 pounds.
  • Ability to reach, use hands to handle objects, tools, or controls, bend, and stoop.
  • Ability to taste and smell and to communicate verbally.
  • Ability to use close, distance, color, and peripheral vision, depth perception, and adjust focus.
  • Ability to access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

  • At least 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
  • College and/or culinary schooling preferred.

Responsibilities

  • Recruit, interview, train, assign, direct, appraise, reward, and discipline employees; address complaints and resolve problems in accordance with company policies and applicable laws.
  • Coach and mentor team members to support their success and guest satisfaction.
  • Model professional behavior and create a warm, friendly, hospitable atmosphere.
  • Occasionally assist team members with category job duties as needed.
  • Support store sales by ensuring timely execution of corporate and local marketing programs.
  • Champion sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
  • Meet and greet guests and investigate and resolve food-quality or service issues.
  • Help maintain efficient operations, cost controls, and profit management.
  • Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies; enforce safe work behaviors.
  • Monitor daily activities to maintain food-quality and cleanliness standards.
  • Control day-to-day operations, including cash-control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
  • Control food costs through recipe adherence, portion control, and inventory management.
  • Control labor costs by monitoring schedules and sales performance using the company’s labor scheduling tool.
  • Perform other duties as assigned.

Benefits

  • Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location or local market demand.
  • Health and welfare benefits.
  • 401(k) with company match.
  • Flexible scheduling.
  • Opportunity for development and career growth.
  • Early close and no late nights.
  • Work-life balance.
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