Restaurant Manager

Bob Evans Restaurants•Brunswick, OH

20d

About The Position

The Restaurant Manager role supports the restaurant’s daily operations and staff, including carrying out company policies, procedures, programs, and systems. The role contributes to restaurant success by building sales, achieving goals, and improving profitability. It includes supervising, recruiting, interviewing, training, coaching, and evaluating employees, as well as directing work and resolving complaints and problems. The manager helps create a warm, hospitable atmosphere and promote guest satisfaction. Responsibilities include supporting marketing and sales-building activities, suggestive selling, addressing food-quality and service concerns, maintaining food quality and cleanliness, and managing operational costs. The role also involves monitoring financial reports, schedules, cash controls, food costs, labor costs, inventory, and workplace safety and security. The posting advertises pay up to $56,000 per year, depending on experience and geographic location/local market demand. It describes early closing, no late nights, flexible schedules, work-life balance, benefits, and opportunities for career growth. The employer says it updates safety and sanitation procedures according to current CDC, local, and state guidelines.

Requirements

High school diploma or equivalent.
Prior experience in a leadership role is required.
Excellent communication skills.
Strong interpersonal skills and conflict-resolution abilities.
Strong planning and organization skills.
Dedication to exceptional guest service.
Excellent computer skills and basic personal computer literacy.
Strong analytical and problem-solving skills.
Exceptional team-building capability.
Basic business math and accounting skills.
Ability to manage multiple projects.
Ability to serve as a role model for employee appearance and presentation.
Availability to work a variety of shifts and weekends.
Ability to stand for an entire shift and walk for long periods without rest or sitting.
Ability to push, lift, carry, and transfer up to 50 pounds.
Ability to reach, handle objects, tools, or controls, bend, and stoop.
Ability to taste and smell and to communicate verbally with others.
Ability to use close, distance, color, and peripheral vision, depth perception, and adjust focus.
Ability to freely access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

A minimum of 2 years of prior experience in a family, fast-food, or casual dining restaurant is strongly preferred.
College and/or culinary schooling preferred.

Responsibilities

Support daily restaurant operations and staff, executing company policies, procedures, programs, and systems.
Help build sales, achieve goals, and drive restaurant profitability.
Recruit, interview, train, assign, direct, appraise, reward, and discipline employees in accordance with company policies and applicable laws.
Coach and mentor team members to support their success and guest satisfaction.
Model professional behavior and create a warm, friendly, hospitable atmosphere.
Assist team members with category job duties as needed.
Ensure complete and timely execution of corporate and local marketing programs.
Champion sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
Meet and greet guests and investigate and resolve food-quality and service issues.
Help maintain efficient operations, cost controls, and profit management.
Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
Enforce safe work behaviors and monitor daily activities for food quality and cleanliness.
Manage day-to-day operations, including cash controls and security procedures, reviewing financial reports and schedules, and taking appropriate action.
Control food costs through recipes, portion control, and inventory management.
Control labor costs by monitoring schedules and sales performance using the company’s labor scheduling tool.
Perform other duties as assigned.