Restaurant Manager

Bob Evans Restaurants • Northwood, OH

20d • Onsite

About The Position

This fast-paced restaurant management role supports daily restaurant operations and staff while ensuring that company policies, procedures, programs, and systems are followed. The manager contributes to restaurant success by building sales, meeting goals, and improving profitability. The posting describes supervisory responsibilities that include recruiting, interviewing, training, assigning and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints and problems. The manager coaches and mentors employees, models professional behavior, fosters a warm and hospitable atmosphere, and may occasionally assist team members with their duties.

The role supports sales through corporate and local marketing execution, suggestive selling, and efforts to improve table turnover and sales per guest and per hour. It includes meeting and greeting guests and resolving food-quality or service issues. The manager helps maintain efficient operations, cost controls, and profitability; ensures compliance with safety requirements; monitors food quality and cleanliness; and oversees cash controls, financial reports, schedules, food costs, inventory, and labor scheduling.

The posting advertises pay up to $56,000 per year, depending on experience and geographic location or local market demand. It promotes early closing and no late nights, flexible schedules, work-life balance, career growth, and benefits. The physical requirements include standing for an entire shift, walking for long periods, lifting or transferring up to 50 pounds, and accessing all areas of the restaurant. Reasonable accommodations may be made for individuals with disabilities.

Requirements

• High school diploma or equivalent.
• Prior experience in a leadership role is required.
• Excellent communication and interpersonal skills, including conflict-resolution abilities.
• Strong planning and organization skills.
• Dedication to exceptional guest service.
• Excellent computer skills and basic personal computer literacy.
• Strong analytical and problem-solving skills.
• Exceptional team-building capability.
• Basic business math and accounting skills.
• Ability to manage multiple projects.
• Ability to serve as a role model in employee appearance and presentation.
• Availability to work a variety of shifts and weekends.
• Ability to stand for an entire shift and walk for long periods without rest or sitting.
• Ability to push, lift, carry, and transfer up to 50 pounds.
• Ability to reach; use hands to finger, handle, or feel objects, tools, or controls; bend and stoop; taste and smell; and verbally communicate.
• Visual abilities including close, distance, color, peripheral, and depth perception, and ability to adjust focus.
• Ability to freely access all areas of the restaurant, including selling floors, stock areas, and register areas.

Nice To Haves

• At least 2 years of experience in a family, fast-food, or casual dining restaurant is strongly preferred.
• College and/or culinary schooling is preferred.
• For restaurants serving alcohol, meeting state-mandated age requirements for managers who serve alcohol.

Responsibilities

• Support daily restaurant operations and staff, ensuring execution of company policies, procedures, programs, and systems.
• Recruit, interview, train, assign, and direct employees; appraise performance; reward and discipline employees; and address complaints and resolve problems.
• Coach and mentor team members to support employee success and guest satisfaction.
• Model professional behavior and create a warm, friendly, hospitable atmosphere.
• Occasionally assist team members with their job duties as needed.
• Build store sales through complete and timely execution of corporate and local marketing programs.
• Champion sales-building activities and suggestive selling; maximize table turnover, sales per guest, and sales per hour.
• Meet and greet guests and investigate and resolve food-quality or service issues to achieve guest satisfaction.
• Help maintain efficient operations, appropriate cost controls, and profit management.
• Ensure compliance with OSHA requirements, local health and safety codes, and company safety and security policies.
• Enforce safe work behaviors and monitor daily activities to maintain food quality and cleanliness standards.
• Control day-to-day operations by following cash control and security procedures, reviewing financial reports and schedules, and taking appropriate action.
• Control food costs through recipe adherence, portion control, and inventory management.
• Control labor costs by monitoring schedules and sales performance using the company’s labor scheduling tool.
• Perform other duties as assigned.

Benefits

• Competitive compensation, with pay up to $56,000 per year depending on experience and geographic location or local market demand.
• Health and welfare benefits.
• 401(k) with company match.
• Flexible scheduling.
• Opportunity for development and career growth.
• Early close and no late nights.
• Work-life balance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED