Restaurant Manager Jobs

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District Manager

Delight Restaurant Group•Chesapeake, VA

About The Position

The District Manager manages the district’s daily operations to achieve sales, profit, customer satisfaction, and human resource management objectives. The role ensures objectives are met while following company guidelines and ethical business practices, and creates and maintains an environment focused on delighting every customer. The company states that it provides training and tools to support success. The District Manager oversees staffing, recruiting, retention, performance management, training, and development for restaurant crew and management. The role visits restaurants to assess food quality, service, cleanliness, food safety, and customer experience, and takes corrective action when needed. It also protects the company’s brand and assets by monitoring compliance with policies and procedures. The role is accountable for sales and profit goals, marketing plans and programs, product rollouts, budgets, and cost monitoring. It uses restaurant operations knowledge, budgeting, accounting, and administrative procedures to support growth and profitability. Other duties may be assigned or required.

Requirements

  • High school diploma required.
  • Must be at least 18 years old.
  • Minimum of 5 years of restaurant operations experience in the restaurant industry, or an equivalent combination of education and experience.
  • Ability to learn and apply company standard operating procedures.
  • Ability to learn and apply human resources policies and procedures.
  • Ability to analyze profit and loss results and take corrective measures.
  • Demonstrated experience in supervisory practices.
  • Demonstrated experience interviewing and identifying high-performing candidates.
  • Knowledge of applicable federal, state, and local employment laws.
  • Ability to execute training and development practices.
  • Demonstrated strong PC skills.
  • Ability to satisfactorily complete recommended training programs, such as Serve Safe and Phase Training.
  • Food Safety Certification.

Nice To Haves

  • College degree preferred.
  • Multi-unit restaurant management experience preferred.

Responsibilities

  • Ensure proper staffing levels, workforce diversity, and availability of crew and management labor.
  • Maintain systems for recruiting, recognizing, and retaining restaurant management, and develop staffing plans to support management stability.
  • Ensure timely performance feedback, performance management, and performance reviews.
  • Develop subordinates and provide restaurant management training and development using established systems and practices.
  • Achieve certified training restaurant goals.
  • Ensure food safety procedures comply with company policies and applicable health and sanitation regulations, and take corrective action as appropriate.
  • Conduct working restaurant visits with restaurant management to improve quality, service, and cleanliness across all day parts, including food product quality.
  • Monitor customer service standards and implement corrective actions as required.
  • Protect the company’s brand and assets by ensuring district compliance with company policies and procedures.
  • Evaluate store performance using company inspection forms and coach or retrain managers as needed.
  • Maximize sales against budget and prior year, including monitoring and executing national and local marketing programs.
  • Develop local restaurant marketing plans.
  • Manage assigned restaurant requirements for new product rollouts and procedures.
  • Maximize profit goals against budget and prior year, including reviewing restaurant budgets.
  • Monitor food and labor costs, use profit and loss statements to track results, and implement corrective actions.
  • Apply knowledge of restaurant operations, budgeting, accounting, and administrative procedures to support sales growth and profitability.
  • Perform other duties as assigned or required.

Benefits

  • The company states that it provides training and tools to support employee success.

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