Research Manager Jobs

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Center of Excellence Manager (Labor Market Analysis and Research)

/ College of the Canyons•Santa Clarita, CA
•Onsite

About The Position

The Santa Clarita Community College District/College of the Canyons is seeking a full-time, grant-funded Center of Excellence Manager in the Workforce and Economic Advancement division. The Manager conducts labor market and higher education research to support informed decisions about career education programs and workforce development in the South Central Coast Region, including Northern Los Angeles, San Luis Obispo, Santa Barbara, and Ventura counties. The role works with administrative and instructional staff, community colleges, and external agencies and contributes to regional and statewide research projects. Under the general direction of the Director, Regional Center of Excellence, the Manager identifies research questions and project designs, develops research instruments and data collection processes, analyzes and interprets data, prepares and presents findings, and coordinates and disseminates information. The position is based at the Valencia campus and is not remote. The role is a twelve-month-per-year classified administrator position, grant-funded and contingent upon funding, with an individual employment contract. Administrators are exempt from overtime and compensatory time accumulation. Work hours may vary, and a flexible work week must be maintained. Travel between sites, including other college districts, may be required.

Requirements

  • Bachelor’s degree from an accredited college.
  • At least two years of full-time-equivalent experience applying quantitative or qualitative research and analysis.
  • Knowledge of qualitative and quantitative research design and data analysis techniques.
  • Knowledge of research and evaluation theory, design, methodology, sampling, and analytical techniques.
  • Knowledge of technical research report writing.
  • Knowledge of research software for data analysis, data management, spreadsheets, presentations, graphics, and word processing, such as R and Microsoft Office Suite.
  • Knowledge of survey administration software, such as Qualtrics or SurveyMonkey, and of survey sampling, design, and research.
  • Knowledge of data collection and coding.
  • Ability to gather, validate, and interpret data from varied sources, including literature and Internet searches.
  • Ability to manage multiple assignments and projects by setting priorities and organizing tasks.
  • Ability to use and maintain project details in a project management system.
  • Ability to work accurately and independently while meeting schedules and timelines.
  • Understanding of ethical, compliance, privacy, and security issues, and ability to apply relevant data-access, security, and delivery policies and procedures.
  • Ability to take responsibility and use professional judgment based on established guidelines and procedures.
  • Ability to type accurately and make arithmetic calculations accurately.
  • Ability to work effectively with and maintain current knowledge of technologies used to provide high-quality services.
  • Ability to provide information professionally to students, faculty, staff, and the public.
  • Clear and effective oral and written communication skills; ability to understand and carry out oral and written directions.
  • Ability to establish and maintain professional working relationships with campus academic and administrative offices, departments, and programs to ensure data quality and accuracy.
  • Sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students, staff, and the community.
  • Ability to maintain a flexible work week with hours that may vary.
  • Successful completion of background fingerprint clearance, pre-employment physical examination, and TB screening.
  • Proof of eligibility to work in the United States and signing of a loyalty oath as required by government codes 3100–3109.
  • Meeting applicable eligibility requirements under CalPERS or CalSTRS if a current or former member.
  • Ability to travel between sites, including other college districts, as needed.

Nice To Haves

  • Master’s degree.
  • Additional years of experience demonstrating the ability to conduct complex analyses.
  • Previous experience working in a higher education institution.
  • Previous experience working with data related to labor market and workforce trends, student and educational outcomes, or community demographics.
  • Experience conducting complex research projects, evaluating alternatives, making recommendations, and preparing technical reports.
  • Experience working with directors to identify and define problems, determine methodology, evaluate data, make recommendations with appropriate justification, and develop and implement action plans.
  • Experience organizing and prioritizing multiple projects and tasks, setting priorities, and meeting critical deadlines.
  • Experience establishing and maintaining working relationships with staff, senior management, regional community college representatives, officials, contractors, and the public.
  • Demonstrated commitment to student access, engagement, and success; strategic risk-taking; team-building; lasting organizational change; results-oriented assessment and improvement; effective communication and listening; fiscal responsibility; external partnerships; professional development; and ethical, fair-minded leadership.

Responsibilities

  • Assist the Director, COE, in planning, designing, implementing, and disseminating research and evaluation studies related to labor market trends and educational outcomes.
  • Conduct extensive statistical and technical research and evaluation studies, including literature reviews.
  • Design, maintain, manipulate, and query specialized databases and information systems supporting research activities.
  • Implement research studies, including coordinating analysis and tabulation of results.
  • Analyze data using appropriate software applications such as Microsoft Excel, R, Tableau, or similar tools.
  • Respond to inquiries and provide detailed technical information about research projects, including labor market information used to support program recommendations.
  • Identify and extract data from varied sources; inspect and code data; create project documentation and databases; and interpret findings for data-informed decision-making.
  • Present research findings and interpretations clearly in narrative, graphic, tabular, written, and oral formats.
  • Prepare and maintain comprehensive reports and give presentations explaining labor market research findings and their implications for workforce and educational planning.
  • Design, prepare, and administer surveys to regional colleges, business and industry partners, and community stakeholders.
  • Assist the Director, COE, with quarterly and annual narrative reports, renewal documents, and other documentation required by grants and contracts.
  • Assist the Director, COE, in presenting findings at advisory board meetings, regional consortium meetings, planning events, conferences, and employer-education forums.
  • Maintain datasets, research information systems, and organized archives of information and reports.
  • Consult with internal and external stakeholders on data analysis, compilation, and interpretation.
  • Provide technical guidance on research design, survey development, and test validation.
  • Respond to questions and requests for information about research activities.
  • Represent the Center of Excellence, as assigned by the Director, at regional and statewide forums and organizations addressing community college research, labor market information, and workforce development.
  • Perform other related duties as assigned.

Benefits

  • Sick time
  • Vacation time
  • Discretionary time
  • Medical insurance, including dependent coverage
  • Dental insurance, including dependent coverage
  • Vision insurance, including dependent coverage
  • Disability insurance
  • Life insurance
  • Section 125 options
  • Professional development opportunities
  • Educational incentive opportunities
  • Public Employees’ Retirement System (PERS) defined benefit retirement plan

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