Research Team Manager - Probate, Lineage, or General US

Ancestry

13d•$76,390 - $90,715

About The Position

The Research Team Manager (RTM) is a senior genealogical leader who guides, mentors, and manages researchers and Research Managers. The role bridges active research and operations management, supporting team development, enforcing genealogical research standards, and working with executive leadership on client experience and product quality. The RTM also remains involved in casework and industry best practices. The manager leads a team of up to 15 research professionals, oversees research quality and project allocation, helps address operational bottlenecks, and directly manages a small portfolio of client research projects. The role partners with Operations Directors on team goals, hiring, and business operations, and collaborates with Client Relationship Managers to resolve client concerns. The position offers a base salary range of $76,390–$90,715, with eligibility for bonus, equity, and comprehensive benefits including health, dental, and vision coverage. Compensation varies by geographic region and job experience. Ancestry describes its work approach as location flexible, with options to work from a nearby office, from home, or in a hybrid arrangement, subject to location restrictions and role requirements.

Requirements

At least 10 years of professional genealogy experience.
5–10 years of recent experience in Probate, Lineage, and/or General US Research.
2–5 years of direct team management experience.
Demonstrated ability to develop talent, manage performance, and resolve operational bottlenecks.
Exceptional communication skills, including experience delivering constructive feedback.
Strong time-management skills to balance management duties with active billable research.

Nice To Haves

Certified or Accredited Professional Genealogist credential.
Bachelor’s degree or higher.

Responsibilities

Lead, mentor, and performance-manage a team of up to 15 research professionals.
Conduct regular one-on-ones, set goals, and drive ongoing skill development.
Own team research quality and ensure compliance with standard operating procedures and professional genealogical standards.
Oversee project allocation, assist with operational bottlenecks, and directly manage a small portfolio of client research projects.
Partner with Operations Directors on team goals, hiring, and business operations.
Collaborate with Client Relationship Managers to resolve client concerns.
Maintain active involvement in casework and industry best practices.
Support client satisfaction and product quality.