Manager - Domestic Relations, Special Services, & Probate

Martin County Clerk of Court and Comptroller•Martin County Clerk of the Circuit Court and Comptroller - Courthouse, FL

About The Position

Under the direction of the Chief Deputy of Court Services, the Manager supervises assigned deputy clerk personnel and evaluates the effectiveness of their work. The position plans, directs, assigns, reviews, and manages the work of the applicable division. It evaluates current procedures and best practices and recommends improvements to systems and workflow. The role requires judgment and knowledge in interpreting state laws, local ordinances, and Clerk’s Office policies. Work is performed under established policies, with instructions received orally and in writing and reviewed through observation, inspection, and evaluation of submitted work. The position is deputized and exempt under the FLSA. This is a security-sensitive position. The Manager and other personnel are responsible for protecting the confidentiality, integrity, and availability of confidential and secure information; following applicable security policies, procedures, and controls; safeguarding sensitive information; and promptly reporting suspected security incidents or breaches. The Manager oversees division operations, staff schedules, records, administrative work, reporting, planning, and budgeting. The role represents the Clerk of Court on county and state boards and committees and communicates with co-workers, judges, lawyers, staff, and the public. It also includes staff training and development, performance reviews, counseling and documentation of performance or conduct concerns, facility and equipment inspections, and recommendations or implementation of operational and policy changes. The Manager reports matters of serious importance to the Chief Deputy of Court Services and performs staff duties when required. The position may require work outside normal business hours with little or no notice, remaining in the office after normal hours to manage workload or special projects, continuing education, flexible hours, and some travel. The division may include up to 25 individuals.

Requirements

Bachelor’s degree from an accredited college or university supplemented with five years of recent and relevant managerial experience, or an equivalent combination of education, training, and experience.
Strong written, oral, and interpersonal communication skills.
Knowledge of Florida criminal laws, civil laws, and Clerk’s Office policies and procedures.
Knowledge of supervisory principles and practices.
Knowledge of court procedures.
Knowledge of Florida Sunshine Law.
Ability to communicate clearly and concisely, orally and in writing.
Ability to establish and maintain effective working relationships with staff, superiors, and the public.
Ability to understand and carry out oral and written instructions.
Ability to analyze complex situations and adopt reasonable courses of action.
Ability to supervise staff in a manner conducive to full performance and high morale.
Ability to adapt to changing technologies and practices.
Ability to perform research related to division responsibilities.
Ability to protect confidential and secure information and follow applicable security policies, procedures, and controls.

Responsibilities

Assigns and oversees the work of one or more staff members and reviews projects for proper completion.
Monitors and reviews records for accuracy and compliance with state and local laws.
Represents the Clerk of Court on county and state boards and committees.
Communicates with co-workers, judges, lawyers, staff, and the public to support implementation of division responsibilities.
Coordinates work schedules and staffing levels and ensures timely completion of division administrative matters.
Prepares written reports, forms, and other paperwork, and ensures data is prepared in accordance with periodic administrative and operational reporting requirements.
Assists with divisional planning and budgeting, including planning and implementation.
Coaches, motivates, and develops staff; provides feedback; maintains a positive working environment; and coordinates, participates in, and contributes to weekly staff meetings.
Identifies and implements division training needs to attain recommended job proficiencies.
Completes staff performance appraisals, holds regular performance meetings, and documents performance for evaluations and feedback.
Ensures compliance with policies and procedures, establishes clear expectations, counsels staff as needed, documents counseling, and notifies the Chief Deputy of Court Services about potential disciplinary matters.
Conducts inspections of facilities and equipment, including random inspections of staff equipment, facilitates acquisition of equipment, and inspects office areas for safety violations or offensive materials.
Identifies operational and administrative deficiencies and implements changes or makes recommendations within the Division Manager’s authority.
Reviews statutes, ordinances, best practices, Sunshine Law, administrative code, and legislative developments; recommends amendments to policies and procedures as needed.
Reviews and revises division practices, procedures, and workflow; provides input and recommendations to the Clerk of Court; and coordinates new rules, goals, and objectives with other staff.
Immediately reports matters of serious importance or concern that may affect the Clerk’s Office to the Chief Deputy of Court Services.
Performs staff work when required and works or remains in the office outside normal business hours when needed, including for workload, special projects, and coverage of non-exempt staff.
Uses training opportunities provided by associations and local and state agencies to pursue continuing education.