Probate Clerk

State of Nebraska•Omaha, NE

3d•Onsite

About The Position

The Probate Clerk performs high-level clerical and support work requiring exceptional attention to detail to promote effective and timely decision-making in probate matters, including wills, special administrations, estates, guardianships, and conservatorships. The role reviews and accepts electronic and in-person filings for the permanent record, assigns cases, assembles files, enters case information into court software, and monitors cases for compliance with progression timelines. The clerk prepares notices and correspondence for probate hearings and other correspondence as instructed by Judges or the Judicial Administrator/Clerk Magistrate. Additional duties include answering phones, processing mail, receipting payments, assisting customers, and performing general office tasks. The position is located at the Douglas County Courthouse in Omaha, Nebraska.

Requirements

Associate degree in a related field, or a high school diploma or equivalent (G.E.D.) combined with four years of related experience sufficient to perform the essential duties.
Educational credits must be from an institution accredited by an accrediting agency approved by the U.S. Department of Education.
Knowledge of customer service principles, computers and related software, applicable federal, state, and local laws and regulations, office procedures and equipment, data-entry techniques, criminal history information, and Probate Court functions and related statutes, rules, and regulations.
Skills in customer service, record maintenance, data entry, operating standard office equipment, using computers and related software, reviewing reports for accuracy, and reading and comprehending departmental rules, procedures, and instructions.
Communication and interpersonal skills sufficient to exchange information and receive work direction from coworkers, supervisors, and the public.

Nice To Haves

Bilingual skills may qualify for bilingual pay.

Responsibilities

Provide customer service to internal and external customers by answering phones, greeting walk-in visitors, responding to information requests, and answering routine questions.
Review and accept electronic and over-the-counter filings.
Collect fees and other payments, and receive, process, sort, file, and distribute correspondence, materials, billings, payments, deliveries, mail, paperwork, and other documents.
Enter information into court databases and other computerized systems to maintain court records and process court motions and filings.
Process probate cases, including estates, wills, special administrations, guardianships, and conservatorships, with exceptional attention to detail.
Prepare, record, and maintain information; verify filings and information for accuracy and ensure appropriate corrections are completed.
Prepare notices and correspondence for probate hearings and other correspondence as instructed by Judges or the Judicial Administrator/Clerk Magistrate.
Monitor and review cases for compliance with progression timelines.
Perform other duties of a similar nature or level.