Research Laboratory Manager (Chandler)

Arizona Liver Health • Chandler, AZ

1d • Onsite

About The Position

Arizona Clinical Trials (ACT), part of Arizona Liver Health, is seeking an experienced laboratory operations manager to lead clinical research laboratory operations and personnel across multiple locations in the Phoenix, Flagstaff, and Tucson areas. The manager oversees laboratory operations and supports scientific excellence, patient safety, regulatory compliance, and high-quality clinical data. The role is based onsite in Chandler, Arizona, and is full-time, exempt, Monday through Friday, from 7 a.m. to 4 p.m. Compensation is $85,000–$110,000 per year, depending on experience.

The manager leads research phlebotomy, specimen processing, and specimen send-outs across ALH and ACT locations. The role supervises 8–10 direct reports from the first day, including hiring, onboarding, training, performance management, and retention. The manager works with investigators and laboratory staff on study requirements and protocols, standardizes workflows across locations, and oversees quality assurance, regulatory compliance, equipment management, and data transfers to sponsors.

Travel among sites is required, with an anticipated frequency of two to three days per week during onboarding and lower frequency afterward. Interoffice travel may use a company vehicle or mileage reimbursement. The position requires authorization to work in the United States; sponsorship, work visas, and visa transfers are not provided. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

• Bachelor’s degree in science or a related field.
• Phlebotomy certification (CPT or similar) required.
• Five or more years of phlebotomy and specimen-processing supervisory experience, with demonstrated leadership qualities.
• Experience hiring, leading, and training a phlebotomy team.
• In-depth understanding of regulatory requirements for clinical research laboratories, including GLP.
• Ability to collaborate effectively with investigators, sponsors, clinicians, and other stakeholders.
• Ability to lift at least 25 pounds.
• Ability to walk and stand for at least 50% of the day and sit for at least 50% of the day.
• Ability to hear, talk, and see for communication, and to type and perform computer work for long periods.
• Valid documentation and authorization to work in the United States for any employer; sponsorship, work visa, and visa transfer are not provided.

Nice To Haves

• National certification (NCCT or ASCP) or equivalent.
• Clinical research experience, preferably in Phase I–III trials.

Responsibilities

• Oversee Phase I project setup with local laboratory facilities and data transfers to sponsors as required.
• Engage laboratory staff in preparing for new studies and conduct meetings to discuss protocols, lab manuals, and study-specific laboratory needs.
• Work with investigators to understand project requirements, provide technical expertise, and contribute to laboratory-specific research protocols.
• Provide leadership oversight for research phlebotomy, specimen processing, and send-outs across multiple ALH and ACT locations.
• Interview, hire, supervise, onboard, and train laboratory staff; coordinate with site managers to address personnel issues.
• Review and approve timecards and PTO requests in a timely manner.
• Conduct performance evaluations for current team members and new hires as indicated by the organization.
• Travel to sites to meet with staff, address quality and safety concerns, and provide hands-on training as needed.
• Standardize workflows across locations to promote collaboration and consistency in research practices.
• Research, purchase, and track laboratory equipment and manage inventory for all sites.
• Identify and implement quality- and productivity-related initiatives.
• Temporarily perform phlebotomy and specimen processing to cover staff absences, or designate site coverage based on urgency and patient volume.
• Oversee quality assurance, prepare for audits and inspections, and maintain records.
• Review laboratory manuals and verify specimen collection methods, blood draw tubes, and instrumentation required for studies.
• Perform quality control of data transfers to sponsors.
• Ensure laboratory activities comply with regulatory requirements, including Good Laboratory Practices (GLP) and other relevant guidelines.
• Lead and inspire laboratory professionals, fostering innovation, collaboration, and continuous improvement.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager