Research Laboratory Manager (Chandler)

Arizona Liver Health•Chandler, AZ

2d•$85,000 - $110,000•Onsite

About The Position

Arizona Clinical Trials (ACT), part of Arizona Liver Health, is seeking an experienced laboratory operations manager to lead clinical research laboratory operations and personnel across multiple locations in the Phoenix, Flagstaff, and Tucson areas. The manager will oversee research phlebotomy, specimen processing, send-outs, study setup, data transfers, quality assurance, and compliance with applicable clinical research requirements. The position also leads and develops laboratory staff, standardizes workflows across locations, and supports scientific excellence and high-quality clinical data.

Requirements

Bachelor’s degree in science or a related field.
CPT or similar phlebotomy certification required.
At least five years of phlebotomy and specimen-processing supervisor experience, with demonstrated leadership qualities.
Experience hiring, leading, and training a phlebotomy team.
Ability to collaborate effectively with investigators, sponsors, clinicians, and other stakeholders.
Must have valid documentation and authorization to work in the United States for any employer; sponsorship, work visas, and visa transfers are not provided.
Able to lift at least 25 pounds.
Able to walk and stand for at least 50% of the day and sit for at least 50% of the day.
Able to communicate through hearing, talking, and vision.
Able to type and perform computer work for long periods.

Nice To Haves

National certification (NCCT or ASCP) or equivalent preferred.
Clinical research experience in Phase I–III preferred.
In-depth understanding of regulatory requirements for clinical research laboratories, including GLP.

Responsibilities

Oversee Phase I project setup with local laboratory facilities and data transfer to sponsors as required.
Engage laboratory staff in preparing for new studies and lead meetings about protocols, lab manuals, and study-specific laboratory needs.
Work with investigators to understand project requirements, provide technical expertise, and contribute to laboratory-specific research protocols.
Provide leadership oversight for research phlebotomy, specimen processing, and send-outs across ALH and ACT locations.
Interview, hire, supervise, onboard, and train laboratory staff; coordinate with site managers on personnel issues.
Review and approve timecards and PTO requests in a timely manner.
Conduct performance evaluations for current team members and new hires as indicated by the organization.
Travel to sites as needed to meet with staff, address quality and safety concerns, and provide hands-on training.
Standardize workflows across locations to promote collaboration and consistency in research practices.
Research, purchase, and track laboratory equipment and manage inventory for all sites.
Identify and implement quality- and productivity-related initiatives.
Temporarily perform phlebotomy and specimen processing to cover staff absences, or arrange site coverage based on urgency and patient volume.
Oversee quality assurance, including audit and inspection preparation and record maintenance.
Review laboratory manuals and verify specimen collection methods, blood draw tubes, and instrumentation required for studies.
Perform quality control of data transfers to sponsors.
Ensure laboratory activities comply with regulatory requirements, including Good Laboratory Practices and other relevant guidelines.
Lead and inspire laboratory professionals, fostering innovation, collaboration, and continuous improvement.
Perform other duties as assigned.