Reliability Engineer Jobs

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Sr Site Reliability Engineer

Commence•Virginia Beach, VA
•$145,000 - $175,000•Remote
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About The Position

At Commence, we’re the start of a new age of data-centric transformation, elevating health outcomes and powering better, more efficient process to program and patient health. We combine quality data-driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care. With human-centered, healthcare-relevant, and value-based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. With a culture driven by purpose, straightforward communication and clinical domain expertise, Commence cuts straight to better care. As a Senior Site Reliability Engineer at Commence, you will own the reliability, scalability, and operational health of our mission-critical healthcare data platform. You will bridge the gap between engineering and operations—embedding reliability as a first-class concern from architecture through deployment. This role is built for someone who thrives when systems are under pressure and who treats an outage as a problem to be engineered away permanently, not just survived.

Requirements

  • 7+ years of experience in SRE, platform engineering, or DevOps roles.
  • Exceptional problem-solving under pressure—demonstrated track record of diagnosing complex, high-stakes system failures and building durable solutions.
  • Deep hands-on experience with AWS services including EC2, EKS/ECS, Lambda, RDS, S3, CloudWatch, and related tooling.
  • Familiarity with infrastructure-as-code (Terraform or CloudFormation)—able to contribute to existing configurations.
  • Experience designing and operating distributed systems with strict availability and latency requirements.
  • Proficiency in at least one scripting or systems language (Python, Go, Bash, or similar) for automation and tooling.
  • Experience with container orchestration (Kubernetes, ECS) in production environments.
  • Expertise in observability tooling (OpenSearch, Prometheus/Grafana, or equivalent).
  • Hands-on experience with CI/CD platforms (GitHub Actions, Jenkins, CircleCI, or similar).
  • Proven ability to define and operationalize SLOs and error budgets.
  • Experience with relational and NoSQL databases—performance tuning, replication, and backup strategies.
  • Strong working knowledge of networking fundamentals: DNS, load balancing, VPCs, TLS.
  • Excellent communication skills—able to translate technical risk into business impact for non-engineering stakeholders.

Nice To Haves

  • AWS Certifications (Solutions Architect, DevOps Engineer, or SysOps Administrator).
  • Experience in healthcare technology or other regulated industries (HIPAA, SOC 2, FedRAMP).
  • Familiarity with chaos engineering practices and tooling.
  • Experience with data pipeline reliability (ETL/ELT workflows, streaming systems).
  • Exposure to AI/ML infrastructure and the reliability challenges unique to model serving.
  • Familiarity with additional cloud platforms (Azure, Google Cloud).
  • Contributions to open-source reliability or infrastructure tooling.

Responsibilities

  • Design, implement, and own observability infrastructure including metrics, logging, tracing, and alerting across distributed systems.
  • Define and enforce SLOs, SLIs, and error budgets in partnership with product and engineering teams.
  • Lead incident response: triage, coordinate remediation, conduct blameless post-mortems, and drive systemic fixes.
  • Build and maintain CI/CD pipelines that support rapid, safe delivery of changes to production.
  • Collaborate with engineering teams on infrastructure changes; able to read, modify, and contribute to existing infrastructure-as-code (Terraform or CloudFormation).
  • Design and operate highly available, fault-tolerant systems—including auto-scaling, failover, and disaster recovery strategies.
  • Reduce operational toil through automation; eliminate manual processes before they become habits.
  • Collaborate with software engineers to establish reliability-first design patterns and review architectures for operational risk.
  • Manage Kubernetes or container orchestration environments at scale.
  • Ensure systems meet compliance and security requirements, particularly those applicable to healthcare data (HIPAA, SOC 2).
  • Provide technical mentorship and guidance to engineers across the organization on reliability practices.
  • Participate in on-call rotation with a commitment to continuously reducing the need for it.

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What This Job Offers

Job Type

Full-time

Career Level

Senior

Education Level

No Education Listed

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