Relationship Manager Jobs

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Relationship Manager - Naperville, IL

Fidelity Investments•Naperville, IL
•$48,000 - $91,000

About The Position

The Relationship Manager helps facilitate relationships with Fidelity’s most valuable clients. This role supports the branch team by strengthening client relationships, keeping Financial Consultants organized, and ensuring daily activities align with client needs. The Relationship Manager cultivates a book of business, identifies opportunities to add value to client relationships, and helps develop long-lasting, positive client relationships through honesty and integrity. The role focuses on deepening client relationships through long-term mentorship, collaborating with Relationship Manager colleagues company-wide, managing the client contact strategy, and building meaningful relationships with clients. Fidelity provides in-branch, regional, national, and virtual training to support associates in all aspects of the business.

Requirements

  • Hold FINRA Series 7 and Series 66 licenses and appropriate state registrations, or be able to acquire Series 66 upon hire.
  • Have 1–3 years of experience in financial services, with an emphasis on providing an excellent customer experience.
  • Be able to succeed in a dynamic, deadline-driven, detailed compliance environment.
  • Have planning experience and knowledge of financial markets and products.
  • Have strong social skills and the ability to deliver highly personalized service to each client.
  • Be able to think creatively and make decisions with team support.
  • Be able to facilitate targeted appointments that drive meaningful client engagement.
  • Have a client-focused mindset and strong financial planning insight.
  • Have a vested interest in advocating for clients.
  • Communicate professionally and with a polished style.
  • Demonstrate coachability, collaboration, and curiosity.

Nice To Haves

  • A degree and/or other professional certifications are helpful.
  • A CFP designation or degree; Fidelity’s tuition reimbursement program may help associates obtain one.

Responsibilities

  • Support the branch team by strengthening client relationships and keeping Financial Consultants organized.
  • Ensure daily activities are aligned with client needs.
  • Cultivate a book of business and identify opportunities to add value to client relationships.
  • Facilitate targeted appointments that drive meaningful client engagement.
  • Deepen client relationships through long-term mentorship.
  • Collaborate with the Relationship Manager team company-wide.
  • Be responsible for the client contact strategy.
  • Build long-lasting, meaningful relationships with clients.

Benefits

  • Competitive total rewards package, including a stable base salary.
  • Comprehensive health care coverage.
  • Emotional well-being support.
  • Market-leading retirement benefits.
  • Generous paid time off.
  • Parental leave.
  • Charitable giving employee match program.
  • Educational assistance, including student loan repayment and tuition reimbursement.
  • Learning resources to develop your career.
  • Training in-branch, regionally, nationally, and virtually.

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