Relationship Manager

Corpay • Brentwood, TN

4d

About The Position

The Relationship Manager is responsible for overall management of a book of assigned accounts in regional states, with a focus on Corpay Prepaid products. The role is accountable for maintaining and growing existing business, increasing profitability, cross-selling products and services, renewing accounts, and setting the strategic direction for assigned clients. The Relationship Manager acts as a strategic consultative advisor, develops senior-level client relationships, coordinates service delivery across internal teams, and leads business reviews and account growth initiatives.

Corpay provides company-issued equipment, a home office setup, and formal hands-on training. The role may require travel up to 40% as needed.

Requirements

• Prepaid, FinTech, or payments experience working strategically and directly with clients.
• At least 5 years of client management or sales experience handling complex clients and maintaining positive relationships.
• Ability to think strategically and understand clients’ businesses, technology, and financials.
• Strong data analytics and analysis skills, including the ability to diagnose opportunities and develop strategies for portfolio growth.
• Excellent communication and presentation skills, with a proven record of establishing and maintaining C-level relationships.
• Team orientation, strong organization and multitasking skills, and the ability to define, structure, and prioritize work and influence internal stakeholders.
• Motivation to learn and succeed in a fast-paced, entrepreneurial environment.
• Strong negotiation skills.
• Proficiency with Microsoft Office Suite (Word, Excel, and PowerPoint) and Salesforce.com.
• Bachelor’s degree or equivalent experience.
• Willingness to travel as required, up to 40%.

Responsibilities

• Retain the portfolio base at 100% and secure cross-selling of Corpay products and services.
• Build and maintain strong relationships with client personnel at all levels, including senior management contacts.
• Demonstrate marketing and technical expertise by assessing client needs, providing appropriate resources and contacts, supporting RFPs, and ensuring client satisfaction with Corpay products and services.
• Coordinate and influence customer service delivery by developing and maintaining strong intercompany relationships.
• Communicate with internal departments to ensure client needs are met, raise and resolve concerns, and inform relevant teams about client changes.
• Develop and monitor client financial performance, including renewal planning, negotiations, and profitability.
• Prepare for and lead Quarterly Business Reviews, sharing best practices, industry information, and new business opportunities during client site visits.
• Provide management with feedback on market trends reflected by clients.
• Maintain strong knowledge of Corpay products and client industries.
• Grow existing programs by understanding current procedures and identifying opportunities for greater efficiency.
• Build and maintain a collaborative team of internal and external stakeholders—including Account Management, Sales, Finance, Implementation, Project Management, and IT—to drive customer spend.

Benefits

• Medical, dental, and vision benefits available beginning the first month after hire.
• Automatic enrollment in the 401(k) plan, subject to eligibility requirements.
• Company-wide virtual fitness classes.
• Paid time off including major holidays, vacation, sick, personal, and volunteer time.
• Employee discounts with major providers, including wireless, gym, and car rental providers.
• Philanthropic support with local and national organizations.
• Company-wide contests and prizes.
• Company-issued equipment.
• Home office setup.
• Formal, hands-on training.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level