Relationship Manager

Neuberger Berman•New York, NY
•$250,000 - $275,000•Hybrid

About The Position

The Relationship Manager manages and grows strategic relationships with major financial institutions, specifically broker dealers and wirehouses. Serving as Neuberger’s primary liaison to these institutions, the role drives the firm’s growth across relevant client business lines. The position sets and executes account growth strategies, manages senior relationships across partner firms, and works with Neuberger sales leaders to develop business plans and deliver commercial outcomes. It leverages firm resources and negotiates contracts and agreements, while representing client interests internally and Neuberger to senior client stakeholders. The Relationship Manager collaborates with sales, product, and marketing teams to secure platform approvals, preferred-list placement, and model wins; participates in due diligence, presentations, and RFI/RFP responses; and identifies opportunities to expand Neuberger’s share of client platforms. The role also monitors product economics, develops field engagement and center-of-influence strategies, and provides market, performance, and business insights. As a central point of contact for client issues and inquiries, the Relationship Manager coordinates with internal teams to resolve matters and meet client needs. The role facilitates client meetings with investment professionals and senior management and maintains strong relationships across internal functions.

Requirements

  • At least 10 years of experience in asset management distribution or national accounts; wirehouse and broker-dealer platform relationships are strongly preferred.
  • Bachelor’s degree required.
  • SIE, Series 7, and Series 66, or SIE, Series 7, Series 63, and Series 65, required; licenses may be obtained within 3–6 months of joining.
  • Deep knowledge of due diligence processes, platform economics, and product placement dynamics.
  • Demonstrated track record of growing AUM or net flows within assigned accounts.
  • Strong relationship-management and/or client-service skills.
  • Excellent investment and capital-markets acumen.
  • Ability to communicate and position complex financial instruments and investment processes to a sophisticated client base.
  • Strong organizational skills, attention to detail, and follow-up.
  • Ability to adjust to multiple demands and shifting priorities in a fast-paced environment.
  • Must be authorized to work in the country where the role is located without current or future sponsorship.

Nice To Haves

  • MBA or CFA, CAIA, or CIMA designation.

Responsibilities

  • Set growth strategies and lead execution at each partner firm, orienting activity toward long-term commercial objectives.
  • Own and co-manage senior-level relationships at assigned national accounts, navigating relevant areas of each firm, including wealth management, asset management, and banking/markets where applicable.
  • Partner with Neuberger sales leaders to develop business plans and co-own commercial outcomes with field leaders.
  • Leverage firm resources, including C-suite leadership, investment teams, and intermediary specialists.
  • Negotiate contracts and agreements, including revenue-share arrangements, SMA and ETF amendments, private-markets agreements, and data and conference requirements.
  • Represent Neuberger to senior stakeholders and advocate for clients internally.
  • Resolve problems and issues professionally and promptly.
  • Partner with internal sales, product, and marketing teams to secure platform approvals, preferred-list placement, and model wins.
  • Represent the firm in due diligence meetings, final presentations, and RFI/RFP responses.
  • Lead internal product-development working groups where appropriate and co-architect solutions with clients.
  • Identify opportunities for Neuberger to increase its share of a client’s product shelf.
  • Monitor product economics, including gross sales, AUM, revenue, revenue share, and 12b-1/sub-TA fees, and identify opportunities to improve vehicle margins.
  • Identify top territories for Neuberger distribution teams to engage.
  • Develop a comprehensive center-of-influence strategy with Neuberger specialists and partner with advisory sales desks to win with key COIs.
  • Help Advisor Consultants navigate partner firms, provide access where applicable, and communicate trends, patterns, and firm dynamics.
  • Represent clients on internal calls and meetings.
  • Monitor industry trends and translate them into actionable account strategies.
  • Provide commentary on market movements, economic and industry trends, and product and portfolio updates; deliver performance attribution and strategy insights and explain complex financial concepts for client education.
  • Track and report sales trends, redemption activity, and competitive positioning; deliver regular business reviews to internal stakeholders and senior leadership.
  • Serve as a primary home-office resource for problem resolution and ad hoc inquiries, engaging internal stakeholders to resolve client, operational, and compliance issues.
  • Facilitate onsite client meetings with Neuberger investment professionals and senior management.
  • Coordinate with marketing, performance, analytics, operations, legal, and compliance teams to meet client needs and maintain cross-functional working relationships.

Benefits

  • Discretionary bonus eligibility.
  • Paid time off.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Retirement benefits and contributions.
  • Life insurance.
  • Other benefits for eligible employees.
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