Relationship Manager
About The Position
National Insurance Housing is seeking an experienced, highly motivated Relationship Manager to generate sales leads and grow business in the insurance housing sector. The role focuses on selling to new and existing clients, identifying business opportunities, generating accounts, building strategic relationships with executives and adjusters, and increasing market share. The position primarily serves national and regional carriers, independent adjusting companies, restoration companies, and the national catastrophe segment. The Relationship Manager executes sales and account-development strategies, makes sales presentations, develops proposals, pursues preferred-vendor placements, and strengthens client relationships. The role collaborates with National Insurance Housing and corporate housing colleagues, maintains account information and reporting in Salesforce, and stays informed about market and competitor activity. Travel is required, including readiness for last-minute travel and on-call duties during a national catastrophe.
Requirements
- Bachelor's degree preferred, or 2–7 years of equivalent training.
- Ability to systematically solve problems and identify customer pain points, expectations, and implicit needs.
- Ability to collaborate with team members on solutions to complex deal challenges.
- Excellent communication skills, including the ability to tailor communication to customers and guide negotiation conversations.
- Strong executive-level presentation, verbal, and written communication skills.
- A hunter mindset and strong drive to acquire and grow profitable accounts.
- Ability to offer and implement creative solutions in the selling process.
- Comfort working in a fast-paced environment with multiple responsibilities and changing priorities.
- Ownership mentality, initiative, and ability to work independently with minimal direction or supervision.
- Ability to set clear, realistic, time-bound objectives aligned with business growth.
- Knowledge of revenue management.
- Willingness to travel.
Nice To Haves
- Previous experience and knowledge of the pharmaceuticals, insurance, lodging, or corporate housing industries.
Responsibilities
- Support and promote National's mission statement, strategic vision, and value proposition to customers.
- Execute a proactive sales strategy to achieve individual and team goals.
- Use negotiation skills and creative selling to uncover and secure new business opportunities.
- Pursue new business using resources such as ZoomInfo, adjuster association meetings, websites, and LinkedIn.
- Conduct sales pitches and calls by phone, LinkedIn, at trade shows, by email, and in person.
- Communicate National's benefits and features in relation to customer needs.
- Strengthen existing customer relationships and expand market share.
- Develop strategic accounts to fully penetrate available business opportunities.
- Prepare proposals and presentations for potential customers.
- Present to executive-level decision makers, claims managers, and adjusters.
- Position National for RFPs and seek corporate endorsement or placement on preferred vendor lists.
- Collaborate with National Insurance Housing and corporate housing team members to drive growth.
- Use brand marketing initiatives and incentives to close deals.
- Communicate proactively with the Sales Director and COO.
- Maintain accurate, up-to-date account data and reporting in Salesforce and other directed systems.
- Participate in networking activities to drive business growth.
- Build strong working relationships with Account Managers and other key National Insurance Housing personnel.
- Monitor the market and competitors' strengths and weaknesses to support sales efforts.
- Follow up on opportunities identified through other sales channels.
- Keep relevant stakeholders informed about trends, opportunities, and market changes.
- Set a positive example in building relationships with adjusters.
- Clearly communicate expectations to carriers and adjusters throughout the sales process.
- Be prepared for last-minute travel and on-call duty in the event of a national catastrophe.
- Assist with additional support and on-call duties as needed.
- Perform other duties as assigned to meet business needs.
Benefits
- Competitive compensation with uncapped monthly commissions, dependent on book of business.
- Base annual salary range of $86,200–$99,200.
- Estimated on-target monthly commissions of $1,000 after ramp-up, based on book of business and market conditions; commissions are uncapped.
- Medical, dental, and vision insurance options.
- 401(k) plan with discretionary match.
- Company-paid life insurance, short-term disability, and long-term disability.
- Supplemental life insurance, critical illness, accident, and identity theft protection.
- Culture dedicated to diversity, equity, and inclusion.
- Inclusive awards and recognition program.
- Vacation, sick, and floating holidays.
- Paid time off.
- Paid volunteer time.
- Wellness program.
- Complimentary use of corporate apartments for vacation or travel when available.
