Relationship Banker Jobs

About The Position

Requirements

• High school diploma or equivalent combination of education and experience.
• Up to 2 years of customer-facing sales and/or service experience.
• Complete a credit check as required for the position.

Nice To Haves

• Experience in banking, financial services, or retail sales.

Responsibilities

• Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
• Identify opportunities to recommend products and services that support customers’ financial wellness.
• Open new accounts and build lasting relationships through personalized service.
• Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
• Support branch operational integrity and compliance by following policies and regulations.
• Participate in the Banker Roadmap program and complete training milestones and certification requirements.
• Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
• Promote bank offerings and engage prospective customers through community and in-store outreach.
• Comply with applicable laws and regulations, including Bank Secrecy Act requirements.
• Report suspicious activity, customer complaints, procedure violations, and ethical concerns as prescribed.

Benefits

• Retirement savings plans, including a 401(k) and pension.
• Paid time off to volunteer in the community.
• Diversity-focused Colleague Resource Groups.
• Professional development and advancement opportunities.
• Well-being programs and incentives.
• Parental leave.
• Employee stock purchase plan.
• Military benefits.
• Personal banking, loan, investment, and insurance benefits.
• Comprehensive training, hands-on experience, and mentorship.