Relationship Banker

Associated Bank•Howard, WI

11d•Onsite

About The Position

Associated Bank is seeking a Relationship Banker to build customer relationships, provide service, process transactions, and support customers’ financial needs. The role offers hands-on experience, training, mentorship, banker certification, and opportunities for career advancement. The position is located at 369 Cardinal Lane, Green Bay, WI 54313. A credit check is required under 12 CFR Chapter X, Part 1026, Truth in Lending, Regulation Z. New hires are subject to a thorough background check.

Requirements

High school diploma or equivalent combination of education and experience.
Up to 2 years of customer-facing sales and/or service experience.
Ability to complete a credit check and background check.

Nice To Haves

Experience in banking, financial services, or retail sales.

Responsibilities

Deliver outstanding customer service by efficiently processing transactions and addressing customer needs.
Identify opportunities to recommend products and services that support customers’ financial wellness.
Open new accounts and build lasting relationships through personalized service.
Partner with specialists across insurance, mortgage, and other teams to provide comprehensive financial solutions.
Support branch operational integrity and compliance with policies and regulations.
Participate in the Banker Roadmap program and complete training milestones and certification requirements.
Educate customers on digital banking options and demonstrate tools that enhance their banking experience.
Promote bank offerings and engage prospective customers through community and in-store outreach.
Comply with applicable policies, procedures, laws, and regulations, including Bank Secrecy Act requirements.
Report suspicious activity to Financial Intelligence, customer complaints and procedure violations to management or HR, and ethical concerns through the Ethics Hotline as needed.