Relationship Banker II - Decatur 4th Ave Main - Decatur AL

Regions Bank • Decatur, AL

10d • Onsite

About The Position

At Regions, the Relationship Banker II meets with customers and prospects in person and by phone to identify their financial needs and proactively recommend appropriate products, services, and guidance to help them achieve their financial goals. The role is intended for candidates with retail or sales experience who want to develop a banking career with opportunities for growth and advancement. The successful candidate is individually driven and competitive, works effectively as part of a team, identifies customer needs, and communicates well.

The position is based at the Decatur 4th Avenue Northeast Main location in Decatur, Alabama. It requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). The position is eligible for overtime under the Fair Labor Standards Act for hours worked in excess of 40 per week, and is eligible for commission and formulaic incentive plans. The listed job-range target is a minimum of $43,814.19 and a median of $52,402.00; actual compensation varies based on factors including experience, skills, knowledge, contribution, location, and performance.

Requirements

• High school diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, by phone, and through electronic channels.
• Ability to use a computer frequently, including typing and sustained attention to a monitor.
• Ability to walk and stand for extended periods.
• Ability to lift up to 20 pounds.
• Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required.

Nice To Haves

• Bachelor’s degree.
• Life Insurance License.
• One year of cash-handling, banking, and/or customer service experience.
• Ability to adhere to policies, procedures, and guidelines.
• Ability to assist customers with digital banking offerings.
• Ability to handle multiple priorities simultaneously.
• Ability to oversee large sums of cash.
• Strong relationship-building skills.
• Strong communication and customer focus.

Responsibilities

• Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective on Regions’ solutions.
• Make outbound calls to customers and prospects from generated lead lists to expand existing relationships and acquire new customers.
• Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit types.
• Educate customers on mobile, online, ATM, and other emerging digital banking solutions.
• Provide a consistent customer experience, including sharing responsibility for greeting customers and processing transactions.
• Own and resolve customer issues.
• Refer customers to internal experts when complex financial goals or needs are identified.
• Follow bank processes and procedures and applicable laws and regulations, including duties delegated by the Branch Manager.
• Help ensure sound banking practices by managing, identifying, and reporting operational risks.
• Track time worked in excess of 40 hours per week.

Benefits

• Paid vacation and sick time.
• 401(k) with company match.
• Medical, dental, and vision benefits.
• Disability benefits.
• Health Savings Account.
• Flexible Spending Account.
• Life insurance.
• Parental leave.
• Employee Assistance Program.
• Associate Volunteer Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED