Relationship Banker II - Greenville Main

Regions Bank•Greenville, MS

6d•$41,508 - $49,644•Onsite

About The Position

At Regions, the Relationship Banker II meets with customers and prospects in person and by phone to identify their financial needs and offer suitable products, services, and guidance to help them reach their financial goals. The role is intended for candidates with retail or sales experience seeking career growth and development. The successful candidate is individually driven and competitive, works collaboratively toward branch goals, and demonstrates strong communication and customer-needs identification skills. The position is based at Greenville Main Street in Greenville, Mississippi, and may require relocation to another branch within a 30-minute commute of the associate’s home branch based on business needs. It requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). The role is incentive eligible, including commission and formulaic incentive plans, and is eligible for overtime for hours worked over 40 per week.

Requirements

High school diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and sustaining attention to a monitor.
Ability to walk and stand for extended periods.
Ability to lift up to 20 pounds.
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required.
Ability to adhere to policies, procedures, and guidelines.
Ability to assist customers with digital banking offerings.
Ability to handle multiple priorities simultaneously.
Ability to oversee large sums of cash.
Excellent relationship-building skills.
Strong communication skills and customer focus.

Nice To Haves

Bachelor’s degree.
Life Insurance License.
One year of cash-handling, banking, and/or customer service experience.

Responsibilities

Achieve branch targets and goals by identifying customer needs and providing guidance about Regions’ solutions.
Make outbound calls to customers and prospects using generated lead lists to expand existing relationships and acquire new customers.
Educate and advise customers on Regions’ consumer and business products and services, including loan and deposit products.
Educate customers about mobile, online, ATM, and other digital banking solutions.
Provide a consistent customer experience, which may include greeting customers and processing transactions.
Take ownership of and resolve customer issues.
Refer customers to internal experts when complex financial goals and needs are identified.
Follow bank processes, procedures, laws, and regulations, including duties assigned by the Branch Manager.
Help ensure sound banking practices by managing, identifying, and reporting operational risks.