Relationship Banker II - Greenville SC Branch

Regions Bank • Greenville, SC

9h • Onsite

About The Position

At Regions, the Relationship Banker II meets with customers and prospects in person and by phone to determine their financial needs and proactively offer appropriate products, services, and guidance to help them achieve their financial goals. The role is suited to candidates with retail or sales experience who want to build a banking career with opportunities for growth and development. The successful candidate is individually driven and competitive, works collaboratively toward branch goals, identifies customer needs, and communicates effectively.

Requirements

• High school diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, by phone, and through electronic channels.
• Ability to use a computer frequently, including typing and sustaining attention to a monitor.
• Ability to walk and stand for extended periods.
• Ability to lift up to 20 pounds.
• Ability to adhere to policies, procedures, and guidelines.
• Ability to assist customers with digital banking offerings.
• Ability to handle multiple priorities simultaneously.
• Ability to oversee large sums of cash.
• Strong relationship-building skills.
• Strong communication skills and customer focus.

Nice To Haves

• Bachelor’s degree.
• Life Insurance License.
• One year of cash-handling, banking, and/or customer service experience.

Responsibilities

• Achieve branch targets and goals by identifying customer needs and providing appropriate guidance about Regions’ solutions.
• Conduct outbound calls using customer and prospect lead lists to expand existing relationships and acquire new customers.
• Educate and advise customers on Regions’ consumer and business products and services, including loan and deposit types.
• Educate customers about digital banking options, including mobile, online, and ATM services.
• Provide a consistent customer experience, including greeting customers and processing transactions as needed.
• Own and resolve customer issues.
• Refer customers with complex financial goals or needs to internal experts.
• Follow bank processes and procedures and applicable laws and regulations, and complete duties delegated by the Branch Manager.
• Help ensure sound banking practices, including managing, identifying, and reporting operational risks.

Benefits

• Paid vacation and sick time.
• 401(k) with company match.
• Medical, dental, and vision benefits.
• Disability benefits.
• Health Savings Account.
• Flexible Spending Account.
• Life insurance.
• Parental leave.
• Employee Assistance Program.
• Associate Volunteer Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED