Relationship Banker II - Glencoe AL Branch

Regions Bank•Gadsden, AL

1d•$41,508 - $49,644•Onsite

About The Position

At Regions, the Relationship Banker II meets with customers and prospects in person and by phone to understand their financial needs and proactively offer appropriate products, services, and guidance to help them achieve their financial goals. The position is suited to candidates with retail or sales experience seeking career growth, development, and upward mobility. The role calls for someone who is individually driven and competitive, works effectively as part of a team, identifies customer needs, and communicates well. The position is based at the Glencoe branch in Glencoe, Alabama. It is full-time, incentive eligible, and overtime eligible for hours worked in excess of 40 per week. Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required.

Requirements

High school diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and sustaining attention to a monitor.
Ability to walk and stand for extended periods.
Ability to lift up to 20 pounds.
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Nice To Haves

Bachelor’s degree.
Life Insurance License.
One year of cash-handling, banking, and/or customer service experience.

Responsibilities

Achieve branch targets and goals by identifying customer needs and offering appropriate guidance and perspective about Regions’ solutions.
Make outbound calls using generated customer and prospect lead lists to expand existing relationships and acquire new customers.
Educate and advise customers on Regions’ consumer and business products and services, including loan and deposit products.
Educate customers about digital banking options, including mobile, online, and ATM services.
Provide a consistent, optimal customer experience, including sharing responsibility for greeting customers and processing transactions.
Own and resolve customer issues.
Refer customers to internal experts when complex financial goals or needs are identified.
Follow bank procedures and applicable laws and regulations, complete duties delegated by the Branch Manager, and help ensure sound banking practices by managing, identifying, and reporting operational risks.

Benefits

Paid vacation and sick time.
401(k) with company match.
Medical, dental, and vision benefits.
Disability benefits.
Health Savings Account.
Flexible Spending Account.
Life insurance.
Parental leave.
Employee Assistance Program.
Associate Volunteer Program.
Commission incentive plan and formulaic incentive plan, with potential earnings based on performance against defined metrics and goals.