Relationship Banker II - Lincoln AL Branch

Regions Bank•Lincoln, AL

12h•Onsite

About The Position

The Relationship Banker II meets with customers and prospects in person and by phone to understand their financial needs, then proactively offers appropriate products, services, and guidance to help them achieve their financial goals. The role is suited to an individually driven, competitive team member with strong communication skills and a focus on identifying customer needs. It offers growth and development opportunities for candidates with retail or sales experience who are interested in a banking career. The position is based at the Lincoln, Alabama branch. It requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS), and is eligible for overtime under the Fair Labor Standards Act for hours worked over 40 per week. The position is incentive eligible, including commission and formulaic incentive plans tied to performance against defined metrics and goals.

Requirements

High school diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and sustained attention to a monitor.
Ability to walk and stand for extended periods.
Ability to lift up to 20 pounds.
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Nice To Haves

Bachelor’s degree.
Life Insurance License.
One year of cash-handling, banking, and/or customer service experience.

Responsibilities

Achieve branch targets and goals by identifying customer needs and providing appropriate guidance about Regions’ solutions.
Make outbound phone calls using generated customer and prospect lead lists to expand existing relationships and acquire new customers.
Educate and advise customers on Regions’ Consumer and Business products and services, including loan and deposit types.
Educate customers on mobile, online, ATM, and other digital banking solutions.
Provide an optimal customer experience, which may include greeting customers and processing transactions.
Own and resolve customer issues.
Refer customers to internal experts when complex financial goals and needs are identified.
Follow bank processes and procedures and applicable laws and regulations; complete duties delegated and assigned by the Branch Manager.
Support sound banking practices by managing, identifying, and reporting operational risks.