Relationship Banker II - Hueytown Branch - Hueytown AL

Regions Bank•Hueytown, AL

2d•$46,120 - $55,160•Onsite

About The Position

The Relationship Banker II meets with customers and prospects in person and by phone to understand their financial needs and proactively offer appropriate products, services, and guidance to help them achieve their financial goals. The role is suited to candidates with retail or sales experience who want to build a banking career with opportunities for growth and development. The banker contributes to branch goals by developing customer relationships, acquiring new customers, advising on consumer and business banking solutions, and supporting a consistent customer experience. The position also requires following bank procedures and applicable regulations, managing operational risks, and completing duties assigned by the Branch Manager. It requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS). The role is incentive eligible, including participation in commission and formulaic incentive plans, and is eligible for overtime for hours worked in excess of 40 per week.

Requirements

High school diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and maintaining sustained attention to a monitor.
Ability to walk and stand for extended periods.
Ability to lift up to 20 pounds.
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required.

Nice To Haves

Bachelor’s degree.
Life Insurance License.
One year of cash-handling, banking, and/or customer service experience.
Ability to adhere to policies, procedures, and guidelines.
Ability to assist customers with digital banking offerings.
Ability to handle multiple priorities simultaneously.
Ability to oversee large sums of cash.
Excellent relationship-building skills.
Strong communication and customer focus.

Responsibilities

Achieve branch targets and goals by identifying customer needs and providing appropriate guidance about Regions’ solutions.
Make outbound calls using generated customer and prospect lead lists to expand existing relationships and acquire new customers.
Educate and advise customers on Regions’ consumer and business products and services, including loan and deposit products.
Educate customers about mobile, online, ATM, and other digital banking solutions.
Help provide an optimal customer experience, including greeting customers and processing transactions as needed.
Take ownership of and resolve customer issues.
Refer customers to internal experts when complex financial goals or needs are identified.
Follow bank processes and procedures and applicable laws and regulations.
Complete duties delegated and assigned by the Branch Manager.
Help maintain sound banking practices, including managing, identifying, and reporting operational risks.