Relationship Banker II - Hueytown Branch - Hueytown AL

Regions Bank • Hueytown, AL

4d • Onsite

About The Position

The Relationship Banker II meets with customers and prospects in person and by phone to identify their financial needs and proactively offer appropriate products, services, and guidance to help them reach their financial goals. The role is suited to candidates with retail or sales experience who are interested in career growth and development. The successful candidate is individually driven and competitive, works collaboratively toward team goals, communicates effectively, and excels at identifying customer needs.

The position is based at the Hueytown branch in Hueytown, Alabama. It is full-time, incentive-eligible, and eligible for overtime under the Fair Labor Standards Act. The role requires registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Requirements

• High school diploma or GED.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.
• Ability to communicate in person, by phone, and through electronic channels.
• Ability to use a computer frequently, including typing and maintaining sustained attention to a monitor.
• Ability to walk and stand for extended periods.
• Ability to lift up to 20 pounds.
• Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required.

Nice To Haves

• Bachelor’s degree.
• Life Insurance License.
• One year of cash-handling, banking, and/or customer service experience.
• Ability to adhere to policies, procedures, and guidelines.
• Ability to assist customers with digital banking offerings.
• Ability to handle multiple priorities simultaneously.
• Ability to oversee large sums of cash.
• Strong relationship-building skills.
• Strong communication and customer focus.

Responsibilities

• Achieve branch targets and goals by identifying customer needs and providing guidance about Regions’ solutions.
• Conduct outbound calls using customer and prospect lead lists to expand customer relationships and acquire new customers.
• Educate and advise customers on Regions’ consumer and business products and services, including loan and deposit types.
• Educate customers about mobile, online, and ATM banking and other digital solutions.
• Provide a consistent customer experience, including sharing responsibility for greeting customers and processing transactions.
• Take ownership of and resolve customer issues.
• Refer customers to internal experts when complex financial goals or needs are identified.
• Follow bank processes and procedures and applicable laws and regulations, including duties assigned by the Branch Manager.
• Help ensure sound banking practices by managing, identifying, and reporting operational risks.

Benefits

• Paid vacation and sick time.
• 401(k) with company match.
• Medical, dental, and vision benefits.
• Disability benefits.
• Health Savings Account.
• Flexible Spending Account.
• Life insurance.
• Parental leave.
• Employee Assistance Program.
• Associate Volunteer Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED