Relationship Banker II - Decatur 4th Ave Main - Decatur AL

Regions Bank•Decatur, AL

11d•$43,814 - $52,402•Onsite

About The Position

At Regions, the Relationship Banker II meets with customers and prospects in person and by phone to determine their financial needs and proactively offers appropriate products, services, and guidance to help them achieve their financial goals. The position is suited to candidates with retail or sales experience who are interested in career growth, development, and upward mobility. The role requires an individually driven and competitive employee who can work as part of a team, identify customer needs, and communicate effectively. The position is based at Decatur 4th Avenue Northeast Main in Decatur, Alabama. It is full time, incentive eligible, and eligible for overtime for hours worked in excess of 40 per week. Registration with the Nationwide Mortgage Licensing System and Registry (NMLS) is required.

Requirements

High school diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, by phone, and through electronic channels.
Ability to use a computer frequently, including typing and sustaining attention to a monitor.
Ability to walk and stand for extended periods.
Ability to lift up to 20 pounds.
Ability to adhere to policies, procedures, and guidelines.
Ability to assist customers with digital banking offerings.
Ability to handle multiple priorities simultaneously.
Ability to oversee large sums of cash.
Excellent relationship-building skills.
Strong communication skills and customer focus.
Registration with the Nationwide Mortgage Licensing System and Registry (NMLS).

Nice To Haves

Bachelor’s degree.
Life Insurance License.
One year of cash-handling, banking, and/or customer service experience.

Responsibilities

Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
Conduct outbound calls using generated customer and prospect lead lists to expand existing relationships and acquire new customers.
Educate and advise customers on Regions’ consumer and business products and services, including loan and deposit types.
Educate customers about digital solutions, including mobile, online, and ATM offerings.
Provide a consistent customer experience, including sharing responsibility for greeting customers and processing transactions.
Take ownership of and resolve customer issues.
Refer customers to internal experts when complex financial goals and needs are identified.
Follow bank processes and procedures and applicable laws and regulations, and complete duties delegated and assigned by the Branch Manager.
Help ensure sound banking practices, including managing, identifying, and reporting operational risks.