Relationship Banker
F.N.B. Corporation • Corry, PA14d
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Relationship Banker
F.N.B. Corporation•Corry, PA
About The Position
The Relationship Banker develops proficiency in basic consumer banking transactions, account servicing, and lending. The role executes branch leads at the direction of the Manager, handles customer transaction requests, and identifies opportunities to convert transactions into qualified sales or referral leads. The incumbent follows FNB policies, procedures, strategies, and Core Values, and may be required to work at various locations within the market. The position promotes sales through customer greetings, identifying service and product needs, leveraging sales leads, and outbound calling. It makes appropriate recommendations for Bank products and services, works toward individual weekly sales and referral goals set by the Branch Manager, and incorporates FNB digital products and services into customer interactions. The Relationship Banker also uses approved branch technology to maintain data quality and completes the lifecycle of new and existing customer relationships according to consumer bank standards. The role performs routine operational duties, including teller transactions, and other tasks under established policies and procedures. Employees are responsible for understanding, reporting, responding to, managing, and monitoring risk as required by F.N.B. Corporation’s risk management program, and for complying with regulatory requirements and company procedures. Overnight travel may be required for training, particularly during onboarding. Employment-based visa sponsorship is not provided; candidates must be legally authorized to work in the United States.
Requirements
- High school diploma or GED.
- 0 years of job-related experience required.
- Excellent customer service skills.
- Excellent written and verbal communication skills.
- Excellent organizational, analytical, and interpersonal skills.
- Attention to detail.
- Ability to use a personal computer and job-related software.
- Basic-level Microsoft Word skills.
- Intermediate-level Microsoft Excel skills.
- Basic-level Microsoft PowerPoint skills.
- Experience in a related position.
- Knowledge of banking policies, procedures, consumer products, and services.
- Sales and customer service skills.
- Nationwide Mortgage Licensing System and Registry Identifier is preferred but will be required.
- Legally authorized to work in the United States; employment-based visa sponsorship is not provided.
Nice To Haves
- Nationwide Mortgage Licensing System and Registry Identifier is preferred, though it will be required.
Responsibilities
- Promote sales by greeting customers, identifying service and product needs, leveraging sales leads, and making outbound calls.
- Recommend and sell or cross-sell Bank products and services as appropriate.
- Meet individual weekly sales and referral goals set by the Branch Manager.
- Incorporate FNB digital products and services into customer interactions.
- Use FNB-approved branch technology to enter and maintain accurate data for referrals, customers, and applicants.
- Complete the lifecycle of new and existing customer relationships according to consumer bank standards.
- Perform routine operational duties, including traditional teller transactions, in accordance with established policies and procedures.
- Execute branch leads at the direction of the Manager and handle customer transaction requests consistently.
- Adhere to FNB policies, procedures, strategies, and Core Values.
- Understand, report, respond to, manage, and monitor daily business risks as required by the corporate risk management program.
- Comply with regulatory laws, guidelines, and company procedures.
- Perform other related duties and projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
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