Recovery Coach Jobs

About The Position

Requirements

• Three years experience in business administration, project management, training management and/or related field.
• Minimum 2 yrs in a supervisory and management capacity.
• Proven track record in outstanding customer service.
• Strong communication skills both written and verbal.
• Excellent organizational skills with keen attention to detail and ability to prioritize.
• Exceptional computer skills including knowledge of Microsoft word, excel, web-based platforms and database management.
• Strong customer service ethic.
• Time management skills.
• Ability to work independently and take initiative with varied and demanding tasks.
• Ability to troubleshoot and problem solve.
• Cultural competency and experience working with diverse populations.
• A valid driver's license, insurance and reliable vehicle required.
• A cover letter highlighting your interest and experience is required.

Nice To Haves

• Knowledge of CCAR Training Curriculum, online and in-person preferred.
• Knowledge about addiction recovery a plus.
• Experience working in a non-profit environment a plus.
• Recovery Coach Professional (RCP) Designation preferred but not required.

Responsibilities

• Collaborate with all team members to ensure all CCAR Training operational procedures meet current and emerging best practices.
• Consistent assessment of operations, training programs and materials, marketing materials, and website for overall improvement.
• Responsible for communication, marketing, and messaging on all digital platforms (website, social media, and email blasts) with support from appropriate CCAR staff.
• Supervision.
• Identifies problems and opportunities such as operational changes, business development, and contract negotiations.
• Oversee all steps necessary for successful participation/delivery in CCAR training programs.
• Resolve or troubleshoot any customer concerns regarding training experiences.
• Onboarding and training of new team members.
• Provide and ensure customers receive excellent customer service.
• Reports, tracks weekly reports.
• Database maintenance.
• General office duties. Proofread, edit, and copyright as necessary.
• Serve as an ambassador for CCAR.
• Facilitates training sessions as needed.
• Perform additional duties as required to support organizational needs and priorities.

Benefits

• Competitive wages
• Benefits
• Paid holidays
• Vacation time