Corrections Recovery Coach

Full Circle•Urbandale, IA
•Onsite

About The Position

The Corrections Recovery Coach provides peer recovery support services to people with opioid use disorder and other substance use disorders in a jail setting. Drawing on lived experience, the coach encourages and guides participants as they identify goals, navigate barriers, develop recovery and re-entry plans, and connect with resources that support recovery and reintegration. The role requires adherence to a confidentiality agreement and commitment to Full Circle Recovery’s mission and core values, including the principle that recovery comes first. This is a non-exempt position based on a 40-hour work week.

Requirements

  • Must agree to complete the CCAR Recovery Coach Academy, Ethical Considerations for Recovery Coaches, and Recovery Coaching in Justice Settings within six months of hire.
  • Ability to work autonomously, manage responsibilities independently, remain accountable, and contribute positively to a team.
  • Ability to listen empathetically and provide nonjudgmental support.
  • Self-starter with strong initiative, independent thinking, and collaborative teamwork skills.
  • Cultural competency to work effectively with people from diverse backgrounds.
  • Conflict resolution and de-escalation skills for situations that may arise in a jail setting.
  • Knowledge of and commitment to ethical standards and confidentiality.
  • Creative problem-solving and critical-thinking skills, with ability to adapt to changing circumstances.
  • Effective communication and interpersonal skills, including the ability to interact with a wide range of community partners and members of the recovery community.
  • Ability to manage multiple priorities and adapt to changing program needs.
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint), virtual meeting platforms such as Zoom, and data management.
  • Valid driver’s license, good driving record, car insurance, and reliable transportation.

Nice To Haves

  • Personal experience with substance use disorder, recovery, and/or justice system involvement.
  • Knowledge of, or personal experience with, recovery systems, multiple pathways of recovery, harm reduction, criminal justice systems, person-centered approaches, and peer recovery support services.
  • Relevant education or experience working with individuals in recovery from substance misuse.
  • Knowledge of community resources and referral sources.

Responsibilities

  • Provide one-on-one peer recovery coaching and support to incarcerated individuals at Polk County Jail.
  • Build trust-based, recovery-focused relationships through empathy, encouragement, accountability, and strengths-based interactions.
  • Coach participants on recovery goals, coping strategies, life skills, barriers to reintegration, and re-entry planning.
  • Use appropriate self-disclosure of personal recovery experiences to motivate participants and inspire hope.
  • Help participants identify strengths, goals, and barriers related to recovery, housing, employment, transportation, education, and family reunification.
  • Support multiple pathways of recovery, including harm reduction, and encourage accountability, motivation, and healthy coping strategies.
  • Help participants develop individualized re-entry plans covering housing, employment, treatment engagement, transportation, identification documents, recovery support, and community stability.
  • Connect participants with community resources and peer support services before and after release, and support continuity of care and communication after release.
  • Help participants identify recovery barriers and develop realistic strategies to address them.
  • Maintain collaborative relationships with correctional staff, treatment providers, healthcare professionals, case managers, and community partners.
  • Advocate for the dignity, rights, and well-being of people involved in the criminal justice system.
  • Participate in team meetings, case consultations, trainings, and collaborative planning.
  • Educate participants about treatment options, recovery resources, and support services.
  • Maintain accurate, timely, and confidential service documentation; enter information into organizational data systems.
  • Assist with data collection, reporting, continuous quality improvement, and tracking engagement, referrals, and recovery support outcomes required by grant expectations.
  • Participate in ongoing training and professional development related to recovery coaching, ethics, boundaries, communication, recovery principles, criminal justice settings, and multiple pathways of recovery.
  • Practice self-care and maintain appropriate professional boundaries; demonstrate professionalism, adaptability, accountability, and teamwork.
  • Perform work in accordance with OSHA safety standards and Full Circle Recovery standards.
  • Perform other duties as assigned.
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