About The Position

The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served to help them explore, create, and meet their own recovery goals. The role consults with the team to promote and reinforce Telecare’s Recovery Culture, as defined by its Recovery Centered Clinical System (RCCS), recognizing, understanding, respecting, and integrating each member’s point of view and preferences into services and self-help programming. Peer Recovery Coaches also respond to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for members experiencing an emergency related to a mental health or addiction challenge. The position is with the Telecare Riverside Mental Health Urgent Care, which provides voluntary treatment to adults aged 18 and above experiencing a mental health crisis who wish to avoid a locked setting. The program offers a welcoming, home-like environment to assess crises, provide comfort, and connect individuals with resources to help avoid future crises. Services are recovery-oriented and delivered through a multidisciplinary team with a high level of peer-to-peer services.

Requirements

  • High school diploma or GED.
  • Peer certification obtained before hire and maintained throughout employment.
  • California Medi-Cal Peer Support Specialist Certification through CalMHSA obtained within 120 days of hire and maintained throughout employment; failure to obtain it within this period results in separation.
  • One year, or part-time equivalent, of experience supporting members with behavioral health challenges.
  • Experience as a beneficiary of the public Behavioral Health system of care.
  • Successful completion of Peer Support Training or Peer Employment Training.

Responsibilities

  • Engage, inspire, and facilitate meaningful conversations with members to help them explore, create, and meet their recovery goals.
  • Consult with the team to promote and reinforce Telecare’s Recovery Culture and Recovery Centered Clinical System.
  • Recognize and integrate members’ points of view and preferences into services and self-help programming.
  • Respond to critical situations with engagement and de-escalation skills to support a least restrictive environment.

Benefits

  • Paid time off for eligible employees working 20 or more hours per week, with prorated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Shift differentials for hourly staff: 6% for PM shifts and 10% for NOC shifts.
  • Weekend shift differentials for hourly staff: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC shifts.
  • Free continuing education units.
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount and company scholarships.
  • Medical, vision, and dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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