About The Position

The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served to help them explore, create, and meet their own recovery goals. The role consults with the team to promote and reinforce Telecare’s Recovery Culture, as defined by its Recovery Centered Clinical System (RCCS), recognizing, understanding, respecting, and integrating each member’s point of view and preferences into services and self-help programming. Peer Recovery Coaches also respond to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for members experiencing a mental health or addiction-related emergency. The position is short-hour and works the NOC shift from 11:00 PM to 7:00 AM, Friday through Saturday. The Telecare Riverside Mental Health Urgent Care provides 24/7 voluntary treatment for adults age 18 and older experiencing a mental health crisis who wish to avoid a locked setting. Its welcoming, home-like environment supports crisis assessment, comfort, and connection to resources to help prevent future crises. Services are recovery-oriented and delivered through a multidisciplinary team with a high level of peer-to-peer support.

Requirements

  • High school diploma or GED.
  • Peer Certification must be obtained before hire and maintained throughout employment.
  • For California, Medi-Cal Peer Support Specialist Certification through CalMHSA must be obtained within 120 days of hire and maintained throughout employment; failure to obtain it within that period will result in separation from the company.
  • One year, or part-time equivalent, of experience supporting members served with behavioral health challenges.
  • Experience as a beneficiary of the public Behavioral Health system of care.
  • Successful completion of Peer Support Training or Peer Employment Training.

Responsibilities

  • Engage and inspire members served through meaningful conversations that help them explore, create, and meet their recovery goals.
  • Consult with the team to promote and reinforce Telecare’s Recovery Culture and Recovery Centered Clinical System.
  • Ensure members’ points of view and preferences are recognized, respected, and integrated into services and self-help programming.
  • Respond to critical situations with engagement and de-escalation skills to support a least restrictive environment during mental health or addiction-related emergencies.

Benefits

  • Eligible employees working 20 or more hours per week earn paid time off each pay period for vacation and personal needs, with prorated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Hourly shift differentials: 6% for PM shifts and 10% for NOC shifts.
  • Hourly weekend shift differentials: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC shifts.
  • Free continuing education units.
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount and company scholarships.
  • Medical, vision, and dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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