About The Position

The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served to help them explore, create, and meet their own recovery goals. The coach consults with the team to promote Telecare’s Recovery Culture, as defined by its Recovery Centered Clinical System (RCCS), where each member’s point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. The role also responds to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for members experiencing a mental health or addiction-related emergency. This is a short-hour NOC position with shifts from 11:00 PM to 7:00 AM on Friday and Saturday. The expected starting wage is $23.00; the assigned pay range varies by geographic location, and starting pay is commensurate with relevant experience above the minimum requirements. The Telecare Riverside Mental Health Urgent Care offers voluntary, 24/7 treatment to adults ages 18 and above experiencing a mental health crisis who wish to avoid a locked setting. Its welcoming, home-like environment is intended to assess and soothe the crisis and connect individuals with resources to help avoid future crises. Services are recovery-oriented and delivered through a multidisciplinary team with a high level of peer-to-peer services.

Requirements

  • High school diploma or GED.
  • Peer Certification obtained before hire and maintained throughout employment.
  • For California, obtain and maintain CalMHSA Medi-Cal Peer Support Specialist Certification within 120 days of hire; failure to obtain it within that period will result in separation from the company.
  • One year, or part-time equivalent, of experience supporting members with behavioral health challenges.
  • Experience as a beneficiary of the public Behavioral Health system of care.
  • Successful completion of Peer Support Training or Peer Employment Training.

Responsibilities

  • Engage, inspire, and facilitate meaningful conversations that help members explore, create, and meet their own recovery goals.
  • Consult with the team to promote and reinforce Telecare’s Recovery Culture and integrate members’ points of view and preferences into services and self-help programming.
  • Respond to critical situations with high-level engagement and de-escalation skills to support a least restrictive environment during mental health or addiction-related emergencies.

Benefits

  • Eligible employees working 20 or more hours per week earn paid time off each pay period for vacation and personal needs, with prorated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Hourly shift differentials: 6% for PM shifts and 10% for NOC shifts.
  • Hourly weekend shift differentials: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC shifts.
  • Free continuing education units.
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount and company scholarships.
  • Medical, vision, and dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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