About The Position

The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served to help them explore, create, and meet their own recovery goals. The role consults with the team to promote and reinforce Telecare’s Recovery Culture, as defined by the Telecare Recovery Centered Clinical System (RCCS), recognizing, understanding, respecting, and integrating each member’s point of view and preferences into services and self-help programming. Peer Recovery Coaches also respond to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for members experiencing an emergency related to a mental health or addiction challenge. The position is with the Telecare Riverside Mental Health Urgent Care, a 24/7 voluntary treatment program for adults ages 18 and above experiencing a mental health crisis who wish to avoid a locked setting. The program provides a welcoming, home-like environment to assess crises, soothe and comfort individuals, and connect them with resources to help avoid future crises. Services are recovery-oriented and use a multidisciplinary team approach with a high level of peer-to-peer services. This is a full-time overnight position, 11:00 PM–7:00 AM, Sunday through Thursday. Expected starting wage is $23.00; the assigned pay range varies by geographic location, and starting pay is commensurate with relevant experience above the minimum requirements.

Requirements

  • High school diploma or GED.
  • Peer Certification must be obtained before hire and maintained throughout employment.
  • For California: Medi-Cal Peer Support Specialist Certification through CalMHSA must be obtained within 120 days of hire and maintained throughout employment; failure to obtain it within this period will result in separation from the company.
  • One year, or part-time equivalent, of experience supporting members with behavioral health challenges.
  • Experience as a beneficiary of the public Behavioral Health system of care.
  • Successful completion of Peer Support Training or Peer Employment Training.

Responsibilities

  • Engage, inspire, and facilitate meaningful conversations with members to help them explore, create, and meet their recovery goals.
  • Consult with the team to promote and reinforce Telecare’s Recovery Culture and the Recovery Centered Clinical System.
  • Recognize, understand, respect, and integrate members’ points of view and preferences into services and self-help programming.
  • Respond to critical situations using high-level engagement and de-escalation skills.
  • Support a least restrictive environment for members experiencing a mental health or addiction-related emergency.

Benefits

  • Paid time off for eligible employees working 20 or more hours per week, accruing each pay period for vacation and personal needs, with prorated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Shift differentials for hourly staff: 6% for PM shift and 10% for NOC shift; weekend differentials: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC.
  • Free continuing education units.
  • Free supervision for a BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount.
  • Company scholarships.
  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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