About The Position

The Peer Recovery Coach I engages, inspires, and facilitates meaningful conversations with members served to help them explore, create, and meet their own recovery goals. The coach consults with the team to promote Telecare’s Recovery Culture, as defined by the Telecare Recovery Centered Clinical System (RCCS), in which each member’s point of view and preferences are recognized, understood, respected, and integrated into services and self-help programming. The role also responds to critical situations using high-level engagement and de-escalation skills to support a least restrictive environment for members experiencing a mental health or addiction-related emergency. The position is based in Telecare Riverside Mental Health Urgent Care, a 24/7 voluntary treatment program for adults 18 and older experiencing a mental health crisis who wish to avoid a locked setting. The program offers a welcoming, home-like environment to assess crises, provide comfort, and connect individuals with resources to help avoid future crises. Services are recovery-oriented and delivered by a multidisciplinary team with a high level of peer-to-peer services. This is a full-time PM-shift role, scheduled 3:00 PM to 11:00 PM, Sunday through Thursday. Expected starting wage is $23.00; geographic differentials apply, and starting pay is commensurate with relevant experience above the minimum requirements.

Requirements

  • High school diploma or GED.
  • Peer certification must be obtained before hire and maintained throughout employment.
  • California employees must obtain Medi-Cal Peer Support Specialist Certification through CalMHSA within 120 days of hire and maintain it throughout employment; failure to obtain it within this period will result in separation from the company.
  • One year or part-time equivalent of experience supporting members with behavioral health challenges.
  • Experience as a beneficiary of the public Behavioral Health system of care.
  • Successful completion of Peer Support Training or Peer Employment Training.

Responsibilities

  • Engage, inspire, and facilitate meaningful conversations with members to support their recovery goals.
  • Consult with the team to promote and reinforce Telecare’s Recovery Culture and integrate members’ perspectives and preferences into services and self-help programming.
  • Respond to critical situations with engagement and de-escalation skills to support a least restrictive environment during mental health or addiction-related emergencies.

Benefits

  • Paid time off for eligible employees working 20 or more hours per week, with prorated accrual for part-time schedules and annual carryover up to set caps.
  • Nine paid holidays.
  • Hourly shift differentials: 6% for PM shift, 10% for NOC shift; weekend differentials: 5% for Weekend AM, 11% for Weekend PM, and 15% for Weekend NOC.
  • Free continuing education units.
  • Free supervision for BBS Associate License.
  • Coaching and mentorship.
  • Online University tuition discount and company scholarships.
  • Medical, vision, and dental insurance.
  • 401(k).
  • Employee Stock Ownership Plan.
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