Director of Business Program Manager
Microsoft • , 5d • $130,900 - $303,600
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Director of Business Program Manager
Microsoft•,
•$130,900 - $303,600
About The Position
MCAPS-Core Data & Applied AI (DAAI) is a centralized data and AI organization focused on enterprise data platforms, advanced analytics, AI-powered solutions, automation, and governance. Its mission is to turn data into intelligence and intelligence into action, helping teams across Microsoft make decisions faster, increase productivity, and deliver customer outcomes through customer-zero solutions. The Director of Business Program Management will lead business transformation initiatives that advance Microsoft's data, analytics, and AI ambitions. The role partners with engineering, analytics, customer success, operations, and executive leadership to define strategy, drive execution, and deliver solutions that transform data into business impact. Candidates who live within 50 miles of Microsoft's Redmond campus are required to work in the office three days per week.
Requirements
- Bachelor's degree in Business, Operations, Finance, or a related field and 8+ years of experience in program management, process management, or process improvement, or equivalent experience.
- Ability to meet Microsoft, customer, and/or government security screening requirements, including passing the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter.
Nice To Haves
- Master's degree in Business, Operations, Finance, or a related field and 12+ years of experience in program management, process management, or process improvement; or a bachelor's degree in one of these fields and 15+ years of such experience; or equivalent experience.
- 3+ years of experience managing cross-functional and/or cross-team projects.
- Management, Operations, Planning, Finance, Workforce Planning, or equivalent experience, including leading complex cross-functional programs, developing executive recommendations, and influencing senior stakeholders in a matrixed environment.
- Ability to influence, collaborate, and communicate effectively across diverse audiences, executive stakeholders, and highly matrixed organizations.
- Program management, process optimization, and operational excellence experience, with a track record of leading large-scale cross-functional initiatives.
- Strategic problem-solving ability and experience developing creative, data-driven solutions to complex business challenges.
- Success building trusted partnerships and driving impact through influence, collaboration, and relationship management at all organizational levels.
- Experience leading business operations, budgeting, financial planning, forecasting, and workforce/headcount planning processes.
- Expertise driving enterprise transformation programs, including AI strategy, AI operations, governance, and investment planning.
- Exceptional executive storytelling, business review development, and communication skills, including the ability to translate complex concepts into clear business outcomes.
Responsibilities
- Define and drive strategic programs that advance DAAI's data, analytics, AI, and business transformation objectives.
- Partner with senior business and technical leaders to identify opportunities, prioritize investments, and deliver measurable business outcomes.
- Lead cross-functional initiatives spanning data platforms, reporting, automation, AI agents, governance, and operational excellence.
- Translate complex business challenges into scalable solutions that improve productivity, decision quality, and customer impact.
- Establish program governance, success metrics, communication strategies, and change management plans to ensure successful adoption.
- Drive alignment across stakeholders and foster collaboration between engineering, analytics, operations, and business teams.
- Champion customer-zero innovation by using Microsoft's technologies internally to solve business challenges and develop scalable best practices.
- Embody Microsoft's culture and values.
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What This Job Offers
Job Type
Full-time
Career Level
Director
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