Quality Systems Program Manager
About The Position
The Quality Systems Program Manager will join Medtronic’s Electro Physiology Technologies (EPT) CAPA team and help strengthen quality system performance through structured problem solving, cross-functional collaboration, and continuous improvement. The position focuses on CAPA leadership, systemic issue resolution, and operational excellence in a fast-paced, highly regulated environment. The manager will partner with functions across the business to support timely, effective, and compliant execution of quality system requirements and help protect the quality and integrity of products that support patient care. The role is based in Mounds View, Minnesota, and requires working onsite at least four days per week. It involves contributing to quality system processes and initiatives, facilitating structured problem solving, and supporting documentation, training, governance, and change management activities.
Requirements
- Bachelor’s degree.
- At least 5 years of quality systems experience, or an advanced degree and at least 3 years of quality systems experience.
- For a baccalaureate degree earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.
- Candidates for roles below Principal level must possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.
Nice To Haves
- Lean Six Sigma Green Belt certification.
- Experience in medical device, healthcare, pharmaceutical, or other regulated industries.
- Ability to lead cross-functional projects and influence without direct authority.
- Strong analytical, communication, and organizational skills.
- Experience using quality metrics, dashboards, or trend analysis to drive action.
- Strong facilitation skills and comfort leading meetings with multiple stakeholders at multiple leadership levels.
- Accountability, follow-through, curiosity, and persistence.
Responsibilities
- Manage and support the Corrective and Preventive Action (CAPA) process, including investigation, root cause analysis, action planning, implementation, and effectiveness verification.
- Partner with cross-functional teams to address quality issues and drive sustainable solutions.
- Lead or support quality system initiatives that improve compliance, consistency, and efficiency in the CAPA area.
- Identify risks, recurring issues, and opportunities for improvement.
- Facilitate problem-solving efforts using structured methodologies such as root cause analysis, risk assessment, and continuous improvement tools.
- Contribute to documentation, training, and governance activities related to quality systems and CAPA.
- Communicate with stakeholders at all levels, ensuring timely escalation and alignment on key issues.
- Support change management efforts related to quality system processes and process improvements.
Benefits
- Competitive salary and flexible benefits package.
- Short-term incentive through the Medtronic Incentive Plan (MIP).
- Health insurance.
- Dental insurance.
- Vision insurance.
- Health Savings Account.
- Healthcare Flexible Spending Account.
- Life insurance.
- Long-term disability leave.
- Dependent daycare spending account.
- Tuition assistance or reimbursement.
- Simple Steps global well-being program.
- Incentive plans.
- 401(k) plan with employer contribution and match.
- Short-term disability.
- Paid time off.
- Paid holidays.
- Employee Stock Purchase Plan.
- Employee Assistance Program.
- Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
- Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
