Quality Systems Program Manager

Medtronic•Mounds View, MN

3d•Onsite

About The Position

Medtronic is seeking a Quality Systems Program Manager to join the Electrophysiology Therapies (EPT) CAPA team in Mounds View, Minnesota. The role contributes to quality system processes, with a focus on CAPA leadership, systemic issue resolution, and operational excellence in a fast-paced, highly regulated medical technology environment. The position partners with functions across the business to support timely, effective, and compliant execution of quality system requirements and help protect the quality and integrity of products that support patient care. The position is based onsite in Mounds View, with a minimum of four days per week onsite. It works with cross-functional teams to investigate quality issues, identify root causes, develop and implement actions, and verify their effectiveness. The role also supports quality-system improvements, governance, training, documentation, stakeholder communication, and change management.

Requirements

Bachelor’s degree.
At least 5 years of quality systems experience, or an advanced degree and at least 3 years of quality systems experience.
For baccalaureate degrees earned outside the United States, a degree satisfying the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Nice To Haves

Lean Six Sigma Green Belt certification.
Experience in medical device, healthcare, pharmaceutical, or another regulated industry.
Ability to lead cross-functional projects and influence without direct authority.
Strong analytical, communication, and organizational skills.
Experience using quality metrics, dashboards, or trend analysis to drive action.
Strong facilitation skills and comfort leading meetings with multiple stakeholders at multiple leadership levels.
Accountability, follow-through, curiosity, and persistence.

Responsibilities

Manage and support the Corrective and Preventive Action (CAPA) process, including investigation, root cause analysis, action planning, implementation, and effectiveness verification.
Partner with cross-functional teams to address quality issues and drive sustainable solutions.
Lead or support quality system initiatives that improve compliance, consistency, and efficiency in the CAPA space.
Identify risks, recurring issues, and opportunities for improvement.
Facilitate problem-solving using structured methodologies, including root cause analysis, risk assessment, and continuous improvement tools.
Contribute to quality system and CAPA documentation, training, and governance activities.
Communicate with stakeholders at all levels, ensuring timely escalation and alignment on key issues.
Support change management for quality system processes and process improvements.

Benefits

Competitive salary and flexible benefits package.
Short-term incentive through the Medtronic Incentive Plan (MIP).
Health insurance.
Dental insurance.
Vision insurance.
Health Savings Account.
Healthcare Flexible Spending Account.
Life insurance.
Long-term disability leave.
Dependent daycare spending account.
Tuition assistance or reimbursement.
Simple Steps global well-being program.
Incentive plans.
401(k) plan with employer contribution and match.
Short-term disability.
Paid time off.
Paid holidays.
Employee Stock Purchase Plan.
Employee Assistance Program.
Non-qualified Retirement Plan Supplement, subject to IRS earning minimums.
Capital Accumulation Plan, available to Vice Presidents and above or subject to IRS earning minimums.