Program Manager RRP

KEY POINT HEALTH SERVICES INC•Dundalk, MD

5d•$28 - $28•Onsite

About The Position

The Program Manager oversees comprehensive services delivered through on-site and off-site Residential Rehabilitation Program (RRP) services, including assessment, case management, psychoeducation, crisis intervention, advocacy, and community liaison. The role is also responsible for maintaining patient records, monitoring staff documentation, submitting treatment plans for authorization, maintaining charts, teaching community skills such as activities of daily living, and training new employees. The Program Manager develops and implements program policies, supports adherence to those policies, supervises the program and may carry out administrative responsibilities and clinical supervision of employees. The role requires 20 hours of training per year, compliance with safety rules, and commitment to Key Point’s mission, philosophy of care, and policies. The position may include additional supervisory responsibilities assigned by the Program Director and other duties needed to meet program objectives. The Program Manager reports to the Program Director and coordinates with agency professionals and outside agencies to support an interdisciplinary approach. The position primarily works in an office, but may also work in residents’ homes and community settings, with local travel between these locations expected. The role involves regular use of a computer, keyboard, and mouse. Key Point Health Services is a nonprofit agency providing community-based behavioral healthcare services in the Greater Baltimore area.

Requirements

Bachelor’s degree and CPRP certification, or actively be in the process of obtaining CPRP certification; alternatively, a master’s degree in vocational rehabilitation counseling and CRCC certification.
Experience or education related to the population served.
Knowledge of the DSM and symptoms associated with common diagnoses in RRP programs.
Proficiency in assessments, treatment planning, advocacy, and case management.
Strong written, interpersonal, and oral communication skills.
Ability to serve culturally diverse and/or special-needs populations sensitively while maintaining client confidentiality.
Ability to meet the physical demands of the role, including standing, walking, handling objects, reaching, talking and hearing; frequent sitting, stair climbing, balancing, tasting and smelling; occasional stooping, kneeling, crouching or crawling; and lifting or moving up to 25 pounds.

Responsibilities

Oversee comprehensive services provided through on-site and off-site RRP programs, including assessment, case management, psychoeducation, crisis intervention, advocacy, and community liaison.
Prepare patient records for internal and external audits.
Monitor staff completion of treatment plans, progress notes, and other documentation.
Submit treatment plans for authorization and maintain charts.
Teach community skills, including activities of daily living, as needed.
Train new employees.
Develop and implement program policies and ensure adherence to them.
Supervise the program and, as assigned, perform administrative tasks and clinical supervision of employees.
Complete 20 hours of training per year and follow department and facility safety rules and regulations.
Carry out Key Point’s mission, philosophy of care, and policies, and perform other duties as needed to achieve program goals.
Coordinate with agency professionals and outside agencies to support an interdisciplinary team approach.
Travel locally between the office, client residences, and community settings.