Program Manager RRP

KEY POINT HEALTH SERVICES INC•Dundalk, MD

6d•$28 - $28•Onsite

About The Position

The RRP Program Manager oversees comprehensive services delivered through on-site and off-site programs, including assessment, case management, psychoeducation, crisis intervention, advocacy, and community liaison. The manager prepares patient records for internal and external audits, monitors staff completion of documentation such as treatment plans and progress notes, submits treatment plans for authorization, and maintains charts. The role also includes teaching community skills, including activities of daily living, training new employees, developing and implementing program policies, and supervising the program and its staff. The manager maintains required professional skills through 20 hours of training annually and follows agency and facility safety rules, ethics, policies, and mission. The position may include administrative duties, clinical supervision, and other supervisory responsibilities assigned by the Program Director; duties may change as program needs evolve. The Program Manager reports directly to the Program Director and coordinates with professionals within the agency and external agencies to support an interdisciplinary approach to care. The role is based primarily in an office but may involve work in residents’ homes and local travel among the office, client residences, and community settings. The position involves regular computer use and may not be available at every location, depending on program size.

Requirements

A bachelor’s degree and a CPRP (Certified Psychiatric Rehabilitation Practitioner), or active progress toward CPRP certification, are required.
Alternatively, a master’s degree in vocational rehabilitation counseling and CRCC certification is listed as a qualification.
Experience or education related to the population served.
Knowledge of the DSM and relevant symptoms of common diagnoses in RRP programs.
Proficiency in assessments, treatment planning, advocacy, and case management.
Strong written, interpersonal, and oral communication skills.
Ability to serve culturally diverse and/or special-needs populations sensitively while maintaining client confidentiality.
Ability to meet the physical demands of the role, including standing, walking, handling objects, reaching, talking, hearing, sitting, climbing stairs, balancing, occasional stooping, kneeling, crouching, or crawling, and lifting or moving up to 25 pounds occasionally.

Responsibilities

Oversee comprehensive services in on-site and off-site programs, including assessment, case management, psychoeducation, crisis intervention, advocacy, and community liaison.
Prepare patient records for internal and external audits.
Monitor staff completion of treatment plans, progress notes, and other required documentation.
Submit treatment plans for authorization and maintain charts.
Teach community skills, including activities of daily living, as needed.
Train new employees.
Develop, implement, and ensure adherence to program policies.
Supervise the program and staff, potentially including administrative tasks and clinical supervision.
Complete 20 hours of training per year to maintain professional skills.
Follow agency and facility safety rules, agency ethics, and Key Point’s mission, philosophy of care, and policies.
Coordinate with agency professionals and outside agencies to support an interdisciplinary team approach.
Perform other duties and supervisory roles as assigned by the Program Director.
Travel locally between the office, client residences, and community settings.