About The Position

The Global Open Finance team is seeking a Senior Strategic Project Manager (Technical Program Manager) to drive strategic initiatives that advance Mastercard’s customer experience strategy and support the growth and evolution of its Open Finance capabilities. The role translates business objectives into actionable plans, leads complex cross-functional initiatives, and delivers solutions that improve the customer journey. The successful candidate is a strategic, proactive problem-solver who takes ownership of projects from concept through execution. They will work across technical and business teams, navigate ambiguity, build partnerships, and use program management, stakeholder engagement, and continuous improvement to turn strategic priorities into business outcomes and an exceptional customer experience. The role leads moderately complex programs and projects from initiation through delivery, aligning work with business objectives, priorities, and timelines. It partners with Product, Engineering, Legal, Compliance, and Customer Delivery; maintains plans and deliverables; identifies risks and dependencies; facilitates meetings and accountability; communicates progress to stakeholders and leadership; coordinates resources; applies Agile and traditional methods; and contributes to improved project management processes and PMO standards. Mastercard expects employees to follow security policies, protect the confidentiality and integrity of information, report suspected security violations or breaches, and complete mandatory security training. For a US-based position, the stated base salary range for Salt Lake City, Utah is $96,000–$163,000, and the successful candidate may be eligible for an annual bonus or commissions depending on the role. Mastercard intends to fill the position by 01/20/2027, or as soon as possible if that date has passed.

Requirements

  • Bachelor’s degree in Business, Technology, Project Management, or a related field, or equivalent practical experience.
  • Proven project management expertise, including leading initiatives, coordinating cross-functional teams, and driving projects from planning through delivery.
  • Ability to manage multiple priorities and competing deadlines and deliver results in a fast-paced environment.
  • Working knowledge of Agile and traditional project management methodologies and ability to select an approach based on project needs.
  • Strong organizational, analytical, and problem-solving skills, including identifying risks, managing dependencies, and developing practical solutions.
  • Excellent communication and interpersonal skills and ability to build relationships and collaborate with stakeholders at all levels.
  • Proficiency with project management tools such as Jira, Confluence, and Microsoft Project.
  • Ability to take ownership of deliverables, drive accountability, and proactively address challenges.
  • Experience supporting technology, financial services, or other complex business initiatives, with a focus on continuous improvement and execution.

Responsibilities

  • Lead planning and execution of moderately complex programs and projects from initiation through delivery, aligned with business objectives, priorities, and timelines.
  • Partner with Product, Engineering, Legal, Compliance, and Customer Delivery teams to drive execution and achieve milestones.
  • Develop and maintain project plans, track deliverables, and proactively identify risks, dependencies, and opportunities.
  • Facilitate project meetings, document decisions, and drive accountability for action items and follow-up.
  • Communicate project progress, risks, issues, and updates to stakeholders and leadership.
  • Coordinate resources and competing priorities across teams to support timely project delivery.
  • Apply Agile and traditional project management methodologies based on project needs.
  • Identify improvements to project management processes, tools, and practices and contribute to PMO standards and best practices.

Benefits

  • Medical, prescription drug, dental, vision, disability, and life insurance
  • Flexible spending account and health savings account
  • Paid leaves, including 16 weeks of new parent leave and up to 20 days of bereavement leave
  • 80 hours of Paid Sick and Safe Time
  • 25 days of vacation time and 5 personal days, prorated based on hire date
  • 10 annual paid U.S. observed holidays
  • 401(k) with company match
  • Deferred compensation for eligible roles
  • Fitness reimbursement or on-site fitness facilities
  • Tuition reimbursement eligibility
  • Potential annual bonus or commissions depending on the role
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