Strategic Project & Program Manager

TiER1 Performance • Indianapolis, IN

2d

About The Position

TiER1 is seeking a hands-on, client-facing project and program manager who can combine strategic thinking with delivery to translate vision into execution. The role leads day-to-day management of complex projects, helping ensure work is aligned, adopted, and delivers business impact. The manager works directly with client leaders and cross-functional teams to bring complex work to life.

The role begins with learning TiER1’s project management function during months 1–6, transitions toward program management during the remainder of the first year, and develops into strategic leadership as the first year concludes. Occasional travel for client or company meetings may be required.

Requirements

• Ability to connect big-picture strategy to execution through strong planning, prioritization, and organizational skills.
• Experience managing project budgets, forecasting, and financial performance while keeping client business goals in focus.
• Ability to build trust, influence stakeholders, and navigate ambiguity.
• Strong communication and facilitation skills to bring clarity and guide decisions.
• Experience coordinating and guiding cross-functional teams, with collaboration, accountability, and follow-through.
• Demonstrated experience managing complex, cross-functional projects, including planning, stakeholder coordination, and delivery.
• Proficiency with tools such as Smartsheet, Jira, or MS Project.

Nice To Haves

• Experience in consulting or cross-functional environments.

Responsibilities

• Translate strategic priorities into actionable plans, milestones, and success measures.
• Align stakeholders on goals and outcomes and identify risks, dependencies, and organizational impacts.
• Lead day-to-day delivery of complex, cross-functional projects from initiation through completion.
• Build and maintain project plans, governance, and team rhythms to keep work on track.
• Coordinate work across change, communications, creative, learning, technology, and organizational talent disciplines.
• Manage project financials, including forecasting, hours, invoicing, and gross margin.
• Build client relationships, align stakeholders, facilitate key decisions, and track progress toward business outcomes.
• Identify opportunities to improve delivery through AI, tools, and new ways of working.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed