Program Coordinator Jobs

About The Position

Requirements

• Bachelor’s degree in social work or a human services area; relevant experience, as determined by The Salvation Army, may be considered in lieu of the education requirement.
• At least one year of experience supervising comparable social service programs.
• The Salvation Army Case Worker Certification.
• Coordinated Entry Assessment certification within 120 days.
• Case Worthy-HMIS and MAAC certifications within 120 days.
• Person Centered Case Management Certification within the first 120 days of hire.
• Narcan Certification within the first 120 days of hire.
• Knowledge of local resources and services available to unhoused individuals.
• Commitment to ongoing learning and seeking training in trauma-informed, strength-based, and solution-focused practices.
• Ability to remain calm in stressful situations and engage safely and effectively with unhoused individuals.
• Strong organizational and leadership skills.
• Proficiency in record keeping and data management.
• Ability to monitor and report expenditures.
• Valid driver's license from the state of residence, a personal vehicle, and appropriate insurance.
• Meet the requirements of the agency’s drug-free workplace policy and pass a background check.
• Approval through The Salvation Army Fleet Safety Program to drive a Salvation Army or personal vehicle on Salvation Army business.

Nice To Haves

• Experience in street outreach, emergency shelter, and services for unhoused individuals.
• Experience coordinating community initiatives.

Responsibilities

• Oversee, coordinate, and evaluate street outreach program operations, activities, staff, and volunteers.
• Organize and participate in public outreach, education, and advocacy efforts.
• Assist the Housing Services Manager with developing and implementing services using trauma-informed, progressive-engagement, and solution-focused practices.
• Recruit, supervise, and mentor staff and volunteers.
• Participate in internal and external meetings and provide timely reports.
• Lead street outreach staff and volunteers through observation, training, modeling effective engagement, and sometimes assisting with outreach.
• Ensure the quality and consistency of services.
• Work a flexible schedule to meet program, staff, and client needs and respond to changing environmental conditions.
• Conduct Coordinated Entry assessments and facilitate referrals to community resources.
• Coordinate The Salvation Army’s response to needs on the streets during inclement weather in the Kansas City Metro.
• Participate in and coordinate planning, implementation, and conduct of the Kansas City Metro Point in Time Count.
• Maintain relationships and collaborate with street outreach organizations to coordinate services.
• Assist the Housing Services Manager in maintaining relationships with local shelters, service providers, and community organizations.
• Collaborate with food banks, restaurants, donors, faith-based organizations, schools, and businesses to build resources and support for unhoused individuals.
• Educate Salvation Army corps within the Area Command about issues affecting unhoused individuals and guide their outreach efforts.
• Represent and participate on behalf of The Salvation Army in local initiatives, including Zero KC Collaborative.
• Ensure accurate data collection and reporting, and prepare monthly reports on outreach activities and outcomes.
• Maintain client-related data in HMIS tracking systems.
• Participate in program budget development and administration, monitor expenditures, and identify and recommend resolutions to budget issues.
• Ensure efficient use of resources to maximize outreach impact.
• Lead development and implementation of The Salvation Army’s anti-trafficking strategy within the Street Outreach Program.
• Maintain current knowledge of sexual assault, domestic violence, and human trafficking issues.
• Oversee staff training to help outreach workers and volunteers recognize trafficking indicators and respond appropriately.
• Establish and maintain partnerships with law enforcement, service providers, coalitions, and community organizations addressing trafficking.
• Represent The Salvation Army in local and regional anti-trafficking task forces, coalitions, and community initiatives.
• Advocate for survivor-centered, trauma-informed approaches in program responses.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• Life insurance
• Supplemental insurance
• Retirement plans
• Paid time off