Program Coordinator

Specialized Education Services•Philadelphia, PA

About The Position

The Program Coordinator collaborates with teachers to support students through individualized services, small-group work, mentorship, behavior support, family engagement, and administrative coordination. The role builds consistent relationships with students, monitors behavior and educational progress, reinforces learning and skills, and helps students navigate academic, social, and personal challenges. The coordinator applies restorative practices, PBIS strategies, and tiered support systems using trauma-informed and culturally responsive approaches, and works with teachers, administrators, families, and other school professionals to promote student success. The position is part of Specialized Education Services, Inc. (SESI), a division of FullBloom. SESI provides educational and behavioral support for K–12 students who face challenges in traditional school settings, partnering with school districts to operate classrooms within district boundaries and standalone schools. SESI serves students with Autism Spectrum Disorders, Emotional Disabilities, Learning Disabilities, and other challenges.

Requirements

  • Bachelor's degree.

Nice To Haves

  • Experience working with students with special needs in an educational setting is preferred.

Responsibilities

  • Build trusting relationships with students through daily check-ins, one-on-one meetings, and informal interactions.
  • Provide guidance and support to students facing academic, social, or personal challenges.
  • Engage students in hallways, common areas, classrooms, and during transitions to foster connection and belonging.
  • Identify disengaged, struggling, or at-risk students and initiate supportive conversations and interventions.
  • Facilitate small-group discussions, check-in/check-out meetings, and student circles focused on goal-setting, social-emotional development, and school success.
  • Recognize student achievements, milestones, and positive behaviors.
  • Implement the school's behavior management framework, including restorative practices, PBIS strategies, and tiered support systems.
  • Respond to behavioral concerns and de-escalate conflicts using trauma-informed and culturally responsive approaches.
  • Conduct restorative conversations after behavioral incidents to support reflection, accountability, and repair.
  • Collaborate with teachers and administrators on individualized behavior support plans.
  • Monitor behavior data and trends to identify students who may need additional support or intervention.
  • Model and reinforce positive social behaviors, conflict resolution, and self-regulation.
  • Support students during transitions, lunch, unstructured time, and before and after school.
  • Build relationships with families and communicate with them regularly.
  • Contact families proactively when students experience behavioral, academic, or emotional difficulties and partner with them on support strategies.
  • Connect students and families with school counselors, social workers, and community resources as appropriate.
  • Participate in student support meetings, family conferences, and IEP/504 meetings as a student advocate and relationship holder.
  • Maintain student records, participation logs, and behavior documentation in school information systems.
  • Assist with scheduling, materials preparation, and logistics for student programs and events.
  • Generate brief reports on student engagement and behavioral trends to support team planning.
  • Perform other duties as assigned in support of student success and school operations.

Benefits

  • Paid training.
  • Tuition reimbursement.
  • Credentialing support.
  • Comprehensive healthcare benefits.
  • 401(k) with employer match.
  • Employee assistance program.
  • Mental health support.
  • Fertility and family-building benefits.
  • Professional and leadership development.
  • Diverse career pathways and mobility across the national network.
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