Program Coordinator
About The Position
The Program Coordinator provides overall management and coordination of a human services program, developing and coordinating programs, resources, and services to meet client needs. The role plans and develops strategies to improve outcomes and implements human services programs. It is distinguished from the Program Coordinator Supervisor, who handles personnel issues and evaluates the work of others. The position may manage grants, develop programs, direct projects, assess community needs, coordinate agency and community resources, and review programs to respond to changing client and community needs. It also coordinates with clients, colleagues, agencies, funding organizations, and the public to improve program and outreach service delivery; maintains current knowledge of applicable requirements; and presents plans, policies, procedures, and budgets for approval. The role requires working knowledge of assigned human services programs, program and project management, relevant laws and standards, and human behavior. It also calls for computer skills and the ability to communicate effectively, analyze and present information, assess needs, plan and evaluate activities, train and guide others, maintain working relationships, interpret regulations, speak publicly, prepare records and documents, perform calculations, and understand program-related materials. A bachelor's degree in a human services field or related area supplemented by work experience in the assigned program area is specified, or an equivalent combination of training and experience that provides the required knowledge, skills, and abilities.
Requirements
- Bachelor's degree in a human services field or related area, supplemented by work experience in assigned program areas, or an equivalent combination of training and experience providing the required knowledge, skills, and abilities.
- Working knowledge of human services program principles and practices, program services and methods, project management, local service agencies, program management and development, relevant laws and standards, program goals and terminology, and human behavior.
- Skill in operating a computer and using word processing, spreadsheet, database, desktop publishing, email, Internet, or other computer programs.
- Ability to communicate effectively orally and in writing; gather and interpret data; reach logical conclusions; and present findings and recommendations.
- Ability to assess program and staff needs and plan, coordinate, and evaluate program activities.
- Ability to train, advise, direct, and evaluate others on program requirements and conduct effective training.
- Ability to maintain effective working relationships, identify problems and needs, and assess services for problem solving.
- Ability to interpret and apply regulations and procedures, speak publicly, and interact professionally with diverse people.
- Ability to produce clear, concise documents with proper grammar and usage; organize and prepare statistical records; perform mathematical calculations; and interpret program or technical reports and related materials.
Responsibilities
- Provide overall management and coordination of a human services program area.
- Prepare and review grant proposals and monitor grants for compliance with policies, procedures, standards, regulations, and contractual requirements.
- Develop programs and organize and direct special projects.
- Assess community needs and develop resources to address those needs.
- Review and recommend revisions to agency or community programs in response to changing needs.
- Coordinate agency and community resources and programs.
- Plan, organize, and oversee the activities of professional, clerical, and volunteer personnel.
- Coordinate with clients, colleagues, community members, and agencies to improve program and outreach service delivery.
- Assess and identify needs, resources, and community trends.
- Make presentations to community groups, boards, and commissions.
- Communicate with relevant internal and external stakeholders to coordinate work, review work status, exchange information, resolve problems, and give or receive advice and direction.
- Maintain current knowledge of applicable laws, regulations, policies, and guidelines.
- Attend workshops and training sessions.
- Present plans and recommend policies, procedures, and program budgets for approval.
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What This Job Offers
Job Type
Full-time
